Web Merchandiser

Job Description

About carwow

Buying or selling a car shouldn’t be difficult! That’s why here at carwow we are on a mission to change the way people buy, sell or use a car by creating the world’s best online car marketplace. We're not all petrolheads - just a highly driven (excuse the pun) scale-up with over 350 carwowers in the UK, Germany, Spain and Portugal.

Since starting our journey in 2011, we’ve grown to become one of the most trusted comparison sites with over 12 million users and a Trustpilot rating of 4.7. We are also very proud to be backed by some of Europe’s most respected technology, marketplace and automotive investors.

Working here

At carwow, we aim to create a culture where our team can thrive no matter where or how they work. With hybrid working (1-2 days in the office although more if you like), and a healthy home office budget of £500, we are also open to looking at alternative working patterns to ensure carwowers can work in a way that works best for them.

We’re also a curious bunch and benefit from a number of different training opportunities. We are big on celebrating successes, working collaboratively and have found lots of ways to stay connected as a team both virtually and in person.

With a team of over 25 different nationalities, we know a diverse and inclusive workforce creates a more innovative company. We have work to do to get us where we’d like to be, but are working hard to get there and have a number of key DE&I initiatives underway.

So, if you always aim to WOW through everything you do (check out more info about our values here), we’d love you to join us on our journey.

About the role

We exist to give customers the information they need to make the best possible decision on what, for many, is the second largest financial commitment of their lives. We are looking for someone to make sure all curated sections of the site serve this goal, and that every consumer touchpoint contains the right information to support their decision. We are looking for someone creative and process-driven, with the eye for detail to drive a superb customer experience.

Responsibilities:

• You will visually merchandise homepages, landing-pages and content to drive performance and consumer retention
• You will project-manage the launch of new models and products on the carwow site - tying the actions of Product, Growth and Commercial teams together to ensure success
• You will report on brands, trends and product performance weekly and find ways to optimise curation
• You will work with the Product and SEO teams to identify further opportunities, using your knowledge of the UK market to add a different perspective

Requirements

• Experience designing and executing online customer experiences
• Strong communication skills; experience in coordinating teams and communicating to senior management
• A strong bias for action and ability to prioritise
• The ability to use hard data and metrics to back up recommendations
• An aptitude for organisation, flexibility and producing results in a fast paced environment
• Previous merchandising experience in an e-commerce environment is a plus, but not a necessity

Benefits

• A competitive salary with equity in the company (share options)
• 25 days holiday, plus bank holidays and Christmas Eve or an alternative religious holiday of your choice*
• Life insurance (4 x basic salary)
• Private pension scheme (carwow will match contributions up to 5%)
• Private medical health insurance with Vitality
• Free access to Sanctus mental-health coaching sessions
• The latest core Tech (Macbook Air or PC Surface Pro)
• Home Office budget of £500/€550
• Salary sacrifice benefits (i.e. cycle to work), Travel Loan
• Subsidised gym membership (50% off David Lloyds, Virgin Active and Nuffield Health)

*if you are not religious, this day will remain as Christmas Eve in conjunction with usual Christmas Bank Holidays

CSR

We are leading the change to Electric vehicles and are conscious of the impact our industry can have on the environment. We’ve already planted over 45,000 trees to date as a thank you to those who leave us a review and are extremely excited about our new partnership with ‘One Tree Planted’, which we hope will increase the number to around 60,000 trees a year