1–2 days per week at home

Core hours 11 - 3

Employment type
Full time


Reporting to: Web Trading Manager

Location: Borehamwood, Hertfordshire, WD6 (60% working from home time offered)

About us:

Buyagift and Red Letter Days are the UK’s leading gift experience provider. Our core focus is to deliver happiness to our customers, suppliers, staff and retail partners, we aim to do this by providing industry leading products. The iconic Red Letter Days brand was added to our portfolio in November 2017, and we are extremely proud to be part of the Moonpig Group since July 2022.

First a bit about the role:

We are looking for someone keen to join our fast paced Digital & Marketing Department where you will sit within the eCommerce team and will report into the Web Trading Manager. As our Web Trading Executive you will be predominantly working alongside the Design, SEO & Production teams.

Throughout this role you will be responsible for the optimisation of the Buyagift & Red Letter Day’s websites, with a day to day focus of increasing category level sales targets, device level conversion, page performance and supporting the business to hit overall sales and conversion targets.

A bit more about the role:

  • Work alongside the Web Trading Manager to regularly and efficiently maintain the Buyagift and Red Letter Days websites, including:
  • Day to day website content implementation, supporting weekly wider company marketing priorities, including all seasonal & peak trading campaigns
  • Optimisation of key landing pages as dictated by trading performance across devices
  • Ensure all content is accurate, up-to-date, brand-appropriate & optimized for SEO
  • Working alongside the Head of Trading to improve onsite search and navigation
  • Supporting fellow trading executives to hit business master category sales and margin targets
  • Produce reports to monitor web KPIs, taking actions to optimise low performing areas
  • Work alongside Design, Content & SEO teams to optimise key landing pages, such as Recipient and Occasion pages
  • Using web optimisation tools to provide insights in order to identify customer journey & channel trends, helping to optimise and convert traffic coming to the site
  • Support wider eCommerce team to deliver new functionality and trading strategies

Desirable Skills:

  • Experience working in a similar “web trading / web management / web merchandising role” – minimum 1 year experience (intern or executive experience is also great!)
  • Web analytics knowledge (preferably Adobe Analytics or Content Square but any tool is great!)
  • Experience in digital marketing areas (SEO, PPC, Affiliates)
  • Experience of working alongside Design, Buying and IT teams

And now a bit about you:

This role will best suit an individual who is well organised, pragmatic, and a lateral thinker, with an inquisitive mind who is motivated to work both individually and as part of a team.

  • A good level commercial understanding, ideally having at least 1 year experience working within a retail/eCommerce environment
  • High attention to detail with an ability to demonstrate strong written and verbal communication skills
  • Quick learner with ability to think pro-actively and build solid working relationships with peers
  • Proven time management and organisation skills
  • Proactive planner, anticipating and escalating issues before they arise, providing solutions, and meeting deadlines
  • A keen analytical mind, with a willingness to challenge yourself and solve problems
  • Basic web analytics knowledge preferable, but someone who is analytical would fit the role well

The ideal candidate should have a strong work ethic, be self-motivated and above all, results driven. We are looking for candidates who want responsibility and have the desire to achieve. You will also need to be a strong team player and excellent at prioritisation.

We live by our company core purpose of Delivering Happiness – Amazing People. We only hire amazing people like you, if this is you and if this sounds like the opportunity you have been looking for, we would love to hear from you.

In addition to a competitive salary package, you will also be eligible for our host of employee benefits:

  • 25 days paid holiday, increasing by one each year
  • After 5 years with us you will be eligible for 1 month fully paid sabbatical
  • Flexible work environment
  • Access to Perkbox shopping discounts
  • Bike to work scheme
  • Free private healthcare
  • Company matched pension benefits
  • Learning & development opportunities
  • Employee wellbeing program
  • Discounted gym memberships and lots of opportunities to try out our products

We are a super friendly bunch with very big plans both for ourselves, our team and the business.

Our mission

To achieve fast and profitable growth by delighting our customers, providing significant volumes of incremental business to our suppliers and providing a fun & progressive working environment for our team.

Our vision

To reach a stage where there is never a reason for a customer to buy an experience from anyone else. To achieve this, we aim to have the best experience selection, at market leading prices, sold through an industry leading e-commerce platform that is marketed through cutting edge e-marketing techniques.

Our Commitment to Equality, Diversity and Inclusivity

We’re committed to creating an inclusive and caring culture with amazing people who feel a real sense of belonging. We welcome and celebrate all diverse backgrounds - from working parents who need flexibility with their hours, individuals who are neurodiverse and prefer to work a certain way to those from underrepresented communities. We’re proud to have an employee-led group pushing the agenda on all things inclusive. And we will continue to strive for diversity and that sense of belonging so that each and every one of our team have a safe and comfortable environment in which they can be themselves and thrive at work.

Want to know what it is like to work at Buyagift and Red Letter Days, come take a look at what our team has to say https://www.buyagift.co.uk/aboutus or check out our company reviews on Glassdoor: https://www.glassdoor.co.uk/Reviews/Buyagift-Reviews-E1140132.htm

Disclaimer: In applying to this position, you consent to Buyagift & Red Letter Days to keep your CV and application details on records and to process your CV internally with relevant departments involved with the recruitment of the advertised position.

Due to the high volume of applications it will not be possible to respond to unsuccessful candidates. Sorry for any inconvenience this may cause.

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1–2 days per week at home

Core hours 11 - 3