Digital Insights Analyst - Buying

1–2 days per week at home

Core hours 11 - 3

Employment type
Full time

Digital Insights Analyst - Buying

Reporting to: Head of Partner Operations

Location: Borehamwood, Hertfordshire, WD6 (60% working from home time offered)

About us:

Red Letter Days and are the UK’s leading gift experience provider. Our core purpose is delivering happiness, amazing people. With the vision that there should never be a reason for someone to buy an experience anywhere else. The iconic Red Letter Days brand was added to our portfolio in November 2017 and continues to go from strength to strength.

Our amazing team is now over 190 people, and we are delighted to have been awarded 2 stars in the Sunday Times Best Companies to Work For since 2019. Our focus on delivering happiness to our customers has recently been recognised by us being accredited to the Institute of Customer Service. Corporate social responsibility is also close to our hearts: We became carbon neutral in 2020 and have embarked on the journey to become net zero.

About the role:

This is a brand new role and a fantastic opportunity for an Analyst who wants to learn, expand their skill set and has a passion for all things data.

Here are some of the day to day work tasks/projects that the role will require

  • Analyse Partner data based on business direction whilst taking the initiative to go the extra mile and make suggestions on how the data can be more useful and valuable
  • Work closely with key stakeholders within the Buying team to identify trends and partner needs
  • Maintain and build upon our customer analytics tool (Power BI) with internal stakeholders to further enhance and develop the tool
  • Write ad hoc SQL scripts when the business needs specific data sets for surveys, Insights etc
  • Picking apart and understanding the inner workings of Adobe Analytics in order to enhance the power of the data it holds
  • Comfortable with pulling and combining data through API’s
  • Supporting the Head of Buying Operation in long term projects

Skills Required:

  • Minimum of three years’ experience in analytics Ideally in an online retail/travel/tourism environment
  • Proven ability to analyse and communicate concepts that drive actions and outcomes
  • Comfortable working with and manipulating large data sets
  • Solid technical understanding
  • A questioning and curious mind
  • Someone who demonstrates a never give up attitude
  • Having the personality to persevere when something is seemingly Impossible
  • Unfazed by lots of data coming from various systems
  • Understands where the value of data is
  • Hands on experience of using Power BI and SQL and Adobe analytics – Salesforce experience an advantage
  • Knowledge of inventory management in a hotel/tours and activity role an advantage

Note: The company office is currently located at Borehamwood. We follow a flexible/hybrid working model, working at 40% / 2 days in the office and the rest of the days remotely.

We live by our company core purpose of Delivering Happiness – Amazing People. We only hire amazing people like you, if this is you and if this sounds like the opportunity you have been looking for, we would love to hear from you.

In addition to a competitive salary package, you will also be eligible for our host of employee benefits:

  • 25 days paid holiday
  • Flexible work environment
  • Access to Perkbox shopping discounts
  • Bike to work scheme
  • Free private healthcare
  • Company matched pension benefits
  • Learning & development opportunities
  • Employee wellbeing program
  • Discounted gym memberships and lots of opportunities to try out our products

We are a super friendly bunch with very big plans both for ourselves, our team and the business.

Our mission

To achieve fast and profitable growth by delighting our customers, providing significant volumes of incremental business to our suppliers and providing a fun & progressive working environment for our team.

Our vision

To reach a stage where there is never a reason for a customer to buy an experience from anyone else. To achieve this, we aim to have the best experience selection, at market leading prices, sold through an industry leading e-commerce platform that is marketed through cutting edge e-marketing techniques.

Our Commitment to Equality, Diversity and Inclusivity

We’re committed to creating an inclusive and caring culture with amazing people who feel a real sense of belonging. We welcome and celebrate all diverse backgrounds - from working parents who need flexibility with their hours, individuals who are neurodiverse and prefer to work a certain way to those from underrepresented communities. We’re proud to have an employee-led group pushing the agenda on all things inclusive. And we will continue to strive for diversity and that sense of belonging so that each and every one of our team have a safe and comfortable environment in which they can be themselves and thrive at work.

Want to know what it is like to work at Buyagift and Red Letter Days, come take a look at what our team has to say or check out our company reviews on Glassdoor:

Disclaimer: In applying to this position, you consent to Buyagift Plc and Red Letter Days to keep your CV and application details on records and to process your CV internally with relevant departments involved with the recruitment of the advertised position.

Due to the high volume of applications, it may not be possible to respond to unsuccessful candidates. Sorry for any inconvenience this may cause.

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1–2 days per week at home

Core hours 11 - 3