Transformation Manager (Digital Transformation Roadmap)

Job Description

What you’ll be doing

BT is on a journey to transform and simplify our technology, products and processes, whilst building exciting strategic platforms that best serve our customers.

You will work on BT's Digital transformation programmes, driving end-to-end outcomes and collaborating with stakeholders from across our business, including Engineering, Architecture, and Commercial teams. You need to be brilliant with people, planning, and rolling up your sleeves to get things done. Above all, you need to be obsessed with customers. If that sounds like you, we’d love to hear from you. Come and be part of shaping and delivering the transformation!

What you'll need to have:

• 3+ years of project management experience delivering enterprise-scale tech projects
• 3+ years of stakeholder management & collaboration

You should apply if you have experience in most or all of the following:

• • Previous exposure and demonstrable understanding of the end-to-end software delivery lifecycle and transformation planning within a complex technical/digital environment
  • Using data to build multi-year delivery roadmaps, driving transformation and business change at an enterprise level
  • Collaborating with cross-functional teams, bringing end-to-end plans together to deliver strategic outcomes
  • Assessing the health of software projects, identifying risks, and intervening to get things back on track
  • Remaining focused but empathetic when working with operational and engineering teams who face multiple pressures, but whom you will rely on to successfully deliver
  • Getting into the detail, championing a hands-on collaborative approach to delivery - working closely with engineering and architecture teams to ensure success
  • Building long-term collaborative relationships with your stakeholders
  • Experience working in a transformation or change environment and being comfortable with ambiguity
  • Working and communicating with senior stakeholders, including exec

Benefits

• An annual on-target bonus of 10% (personal and company multipliers).
• BT Pension scheme: minimum 5% employee contribution, BT contribution 10%.
• Exclusive colleague discounts on our latest and greatest BT broadband packages.
• 50% off EE mobile pay monthly or SIM-only plans, and a 50% discount for friends and family on EE SIM-only plans.
• Discounted EE TV, including TNT Sport and the NOW Entertainment membership.
• There’s also great support for working parents, including pay whilst on maternity, adoptive, and paternity leave.
• 25 days' annual leave (not including bank holidays), increasing with service.
• Volunteering days, so you can give back to your local community.
• Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV’.

Our leadership standards

Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.

About us

BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.

Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.

While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.

Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.