Project Manager

Job Description

Recruiter: Trevor Newman

Career Grade: D

Internal Closing Date: 27/03/2026

Location: London or Bristol

Why this job matters

We’ve made the shift from shorter-lived Project teams to long-running Product teams that work in agile ways to rapidly deliver business value. We structure our delivery activities around products and business outcomes (in this case our Consumer TV Products and Services), and refer to these virtual teams as a ‘Tribe’.
The Tribe is accountable for delivering the capabilities that underpin our award winning ‘EE TV’ services – this could include delivery of new Set Top Boxes, new live TV channels, integration with new content service partners, and innovative new features.

In this role you’ll act as a servant-leader with the ability to lead and motivate cross-functional teams. You will be confident and resilient and thrive in a high paced environment, ensuring the delivery aligns with the needs of the business, with a focus on quality and cost, whilst also being operational and maintainable.

You will be instrumental in making the EE TV service the best service available to our customers.

What you’ll be doing

• Outcomes - Delivering great business outcomes whilst managing the project and expectations of scope, cost, resources, time and governance controls.
• Leading - Always actively driving your projects forward with a leadership mindset, can do attitude and role model behaviours.
• Planning – End to end planning of the project including internal and external deliverables
• Applying a range of methodologies, tools and techniques to effectively deliver exciting solutions
• Identifies opportunities to resolve risks and issues relating to delivery and any impacts on related components or teams.
• Governing – responsible for project governance, management of budget, risks, issues, progress updates and change management
• Collaborating and Negotiating - Interlocking priorities, solutions and deliveries across all teams and lines of BT to produce coherent project outcomes
• Stakeholder management - Engage stakeholders throughout, ensuring quality deliverables and driving great working relationships across project teams/squads.
• Review - Consistently improving how we deliver by regular retrospectives through the project.
• Actively contribute towards Squad and Tribe transformation, building a culture of continuous improvement

The skills you'll need

• You are able to provide effective leadership to the project team, and take appropriate action
• You create inspiring messages, considering different perspectives and delivering simple communications.
• Able to work with stakeholders to shape the project and proactively solve conflict situations through problem-solving, negotiation, open communication and direct influencing
• Ability to organize tasks in the right order, to hit the right outcome at the right time
• Excellent understanding of agile frameworks and how to define and deliver product features collaboratively in-order to achieve business outcomes and value, with also an understanding of delivery in a waterfall environment
• Professional Experience delivering medium to large projects (<£5m) within a technology environment.
• Collaborating with team across a range of functions in the business, along with internal and external suppliers and partners
• Experience delivering projects in Agile/Waterfall/Hybrid environments
• Experience working with a range of stakeholders, up to ‘Director of’ levels

Our leadership standards

Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.

About us

BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.

Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.

While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.

Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

BENEFITS

• Annual On target bonus 10% (personal and company multipliers)
• BT Pension scheme; minimum 5% employee contribution, BT contribution 10%
• Life Assurance
• Direct share scheme
• Exclusive colleague discounts on our latest and greatest BT broadband packages
• 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans
• My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers
• Discounted EE TV including TNT Sport and the NOW Entertainment membership
• Great support for working parents including pay whilst on maternity, adoptive, and paternity leave
• Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
• 25 days annual leave (not including bank holidays), increasing with service with buy holiday option
• equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
• Volunteering days so you can give back to your local community
• Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV’