Accessibility Specialist

Hybrid 3 days a week together out of our London, One Braham office (flexible 2 days remote wherever).

#GQ

Why this job matters

This is a fantastic opportunity to shape the future of digital accessibility across our Corporate Units. As an Accessibility Specialist, you’ll play a key role in ensuring our digital platforms are inclusive, intuitive, and accessible to everyone—regardless of ability.

This role goes beyond compliance. It’s about creativity, innovation, and designing user experiences that empower all users. You’ll be at the forefront of embedding best practices and emerging technologies to build a more inclusive digital environment.

If you’re passionate about making a meaningful difference and thrive in a collaborative, fast-paced setting, this role offers a rewarding and impactful career path.

What you’ll be doing

• Leading efforts to embed accessibility into digital design and delivery across Corporate Units
• Creating and maintaining accessibility standards, ensuring compliance with WCAG 2.2 (AA) and promoting inclusive design from the outset
• Advising on accessible design and code, and verifying the accessibility of key journeys before launch
• Supporting agile and design ops teams by integrating inclusive user experience principles and delivering ongoing awareness and upskilling sessions
• Overseeing accessibility testing practices and driving continuous improvement
• Championing accessibility with stakeholders and contributing to a vibrant internal accessibility community
• Building strong relationships with internal teams and external tech partners to influence inclusive product development
• Keeping pace with emerging trends and best practices in digital accessibility to inform and evolve our approach

The skills you'll need

• Practical experience applying WCAG standards across a range of technologies, including HTML, CSS, and JavaScript
• Confidence working with mobile applications and assistive technologies such as screen readers
• Familiarity with design systems and how to embed accessibility within them
• Experience influencing SaaS vendors to adopt inclusive design practices
• Understanding of agile methodologies and tools like JIRA
• Ability to build strong relationships and collaborate across a large, global organisation
• A proactive approach to staying current with accessibility trends and best practices

Our leadership standards

Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.
Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.

Benefits

• An annual bonus of up to 10% (company & personal performance dependent)
• BT Pension scheme; minimum 5% employee contribution, BT contribution 10%
• Life Assurance
• Exclusive colleague discounts on our latest and greatest BT broadband packages
• 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans
• BT TV, including TNT Sport and the NOW Entertainment membership, and 25% off NOW Sport, Cinema and Kids
• Great support for working parents including pay whilst on maternity, adoptive, and paternity leave
• Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
• 25 days annual leave (not including bank holidays), increasing with service
• Volunteering days so you can give back to your local community
• Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV’

About us

BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.

Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.

While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.

Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.