Internal Account Manager - Public Sector

Job Description

As part of the boxxe Public Sector Central Government sales team, you will play a vital role in scaling our fast-growing technology company.

Your Mission

Joining an already successful team, your focus will be to support our Central Government Account Managers first and foremost. You will be supporting the Account Managers with the day to day sales account management of your joint customer base.

How you’ll fit in to the big picture

You will play a key part in building a positive and trusting relationship with your customers and our partners. You will be a representative of boxxe, with great negotiation skills and an extremely organized team player who relishes forming new relationships.

What you’ll be doing

• Working with your aligned account managers to support your customers on their technology transformation journey through providing an exceptional customer experience.
• To be able to identify sales opportunities that complement boxxe’s core capabilities and work with your account manager to advance them.
• Methodical and proactive base management, ensuring all renewals are forecast and managed effectively.
• Create professional, clear and effective written proposals, responses and quotations.
• Ensure quality of service by developing a thorough and current knowledge of the boxxe product and services portfolio.
• Develop and strengthen relationships with customers, partners and prospects through telephone and email communication driving improvements in customer satisfaction.
• Schedule appointments for sales representatives to meet with customers or for customers to attend sales presentations or events.
• Understand customers' diverse, specific business needs and apply appropriate product and services knowledge to meet them.
• Build and maintain an accurate sales opportunity forecast together with your aligned account manager.
• Ensure customer and prospect records are maintained through the CRM system.

What experience we think you’ll need

• Pro-active mindset, with success in achieving sales or operation targets within a B2B technology sales environment.
• Experience of, or a strong understanding of Public Sector sales cycles.
• Articulate communicator developed negation and persuasion skills.
• Ability to work in a systematic, structured way, plans and manages own time effectively.
• Evidence of working under pressure with attention to detail.
• Makes rational commercially sound business judgements from available information.
• Entrepreneurial spirit drive and determination to succeed in our fast-paced environment, with a track record of operating autonomously and succeeding in the face of change.
• You will be excited and passionate about boxxe’s mission and purpose, demonstrating a clear alignment to our values.

At boxxe we believe that business should be about more than just profits. Sustainability is a core value. We are committed to reducing our environmental impact, encouraging inclusive working environments, and trading ethically. Everyone at boxxe is responsible for considering the impact of their actions on the environment and for reducing our carbon footprint through embracing Work from Anywhere (in the UK) principles, minimising travel by using virtual technology and adopting sustainable practices.

boxxe embraces diversity. As an equal opportunity employer, we are committed to building a team that represents a variety of backgrounds, perspectives, and skills. boxxe does not discriminate based on race, religion, colour, national origin, sexual orientation, gender identity, age, marital status, veteran status, or disability status. All our employment is based on qualification, excellence, and business need.