Blood Cancer UK • Flexible

Digital Product Development Lead

Employment type:  Full time
Salary:  £40,000 - £50,000 / year

Remote-first – With Office Locations

Fully flexible hours

Job Description

We’re looking for a skilled fundraiser to lead the development of Blood Cancer UK’s public-facing digital products, as we implement a new, ambitious & transformative Digital Strategy for the organisation.

We are looking for someone passionate about developing user-focussed fundraising products. You’ll lead the fundraising products vision, roadmap, and framework for Blood Cancer UK to identify and deliver improvements to our existing portfolio of products. You’ll collaborate with product teams, key stakeholders, and subject matter experts within directorates to define and develop our product strategy ensuring it is aligned to our organisational goals.

The closing date for this exciting opportunity is: 9am on Friday 27 January 2023

Please note that we may bring forward the closing date at our discretion. We will be interviewing as and when candidates apply.

Key Responsibilities

Audience & Data Analysis· Identify opportunities across all Blood Cancer UK communications to gather meaningful insight into our audiences. · Identify product gaps/opportunities within Blood Cancer UK audiences and prioritise the audiences for product development. · Gather & use insight and data analysis to identify opportunities within those audiences to develop new products but also to grow existing products. · Provide strategic digital insight and analysis to support fundraising teams to be able to develop and deliver new fundraising products
Product Development
· Lead on devising, implementing, and monitoring a range of test activity that will enable us to learn more about how best to engage our supporters and the gaps we have in our insight. · Oversee and deliver the ongoing optimisation of the product range in partnership with fundraising teams.· Create workflows that ensure new product innovations have the best opportunity to scale. Identifying pain points that may cause a barrier to market and finding solutions to resolve them.· Track & test performance against KPIs· To aid the development and delivery of a long-term product development strategy focused on acquisition ensuring it is in line with external market trends and meets growth objectives.· To define, continuously improve and manage the overall product development process including new products, product improvements of existing fundraising products.· To define and create the overall supporter journey for any products developed.· Review the broader organisation product portfolio and identify opportunities for product development of non-fundraising products that will have a positive impact for fundraising (Lead generation etc.)· Work closely with other teams to ensure that new products are fully embedded into the team’s workflow once product is handed over. Having a clear understanding of their processes and working to resolve potential friction points.
General Responsibilities:
· Keep up to date with fundraising sector wide trends, scoping opportunities for testing and trying new ideas.· Review in depth competitor offerings to develop new product ideas· Develop reporting and presentation of initiatives to key internal governance groups like the Senior Leadership team and the Fundraising leadership team. · Guiding and supporting the fundraising team in continuously improving existing products to deliver increased returns. THINGS WE ALL DO• Promote Blood Cancer UK’s vision, mission and core values • We’re all fundraisers. This is slightly different for all roles, and your team will have fundraising KPIs and objectives we all work to• Attend and assist at Blood Cancer UK events and activities as required (NB this involves evening and weekend work)• Be an effective ambassador for Blood Cancer UK at any activity you attend• All staff are expected to adhere to Blood Cancer UK’s policies and proceduresDo any other reasonable things your manager needs you to do

Skills Knowledge and Expertise

  • Credibility and proven ability to engage with stakeholders across disciplines (portfolio management, fundraising, strategy, marketing, and data teams) to discuss and facilitate the delivery of projectsSound understanding of the product development lifecycle and experience managing and delivering new products and product changes.
  • Influencing and interpersonal skills and comfort in working with people at all levels across all functions
  • Thinking competencies - strategic, conceptual, analytical
  • Ability to manage projects and deliver solutions to a tight deadline
  • Project management disciplines including preferably an ability to instil structure, process, accountability, delivery, and product focus
  • Ability to iterate and execute quickly in a fast-paced agile manner
  • Sound understanding of the fundraising sector with a proven track record within fundraising roles.

Company benefits

Open to part-time employees
Open to job sharing
Open to compressed hours
Enhanced maternity leave – Our maternity/shared parental/adoption offer is 12 weeks at full pay, 12 weeks at half pay, followed by 15 weeks at the statutory rate.
Enhanced paternity leave – Our paternity leave offer is 6 weeks at full pay.
Adoption leave
Shared parental leave
Work from anywhere scheme – For the vast majority of our roles, there is no requirement to work from one of our offices. We meet up as an organisation at 2-4 in-person events each year, such as all-staff away days.
30 days annual leave + bank holidays
Enhanced sick pay – Our enhanced sick pay offer is: Up to two years’ service: 4 weeks full pay and 4 weeks half pay After two years’ service: 12 weeks full pay and 12 weeks half pay
Pregnancy loss leave
Fertility treatment leave
Teambuilding days

The FlexScore® is the result of a rigorous 2-step verification of a company’s flexibility

First we assess the flexibility options Blood Cancer UK provides and then we anonymously survey a statistically significant proportion of their employees to make sure Blood Cancer UK is as flexible as they say they are. Our assessment is based on the six key elements of flexibility: location, hours, autonomy, benefits, role modelling and work-life balance.

We ask the hard questions so you don’t have to.

Working at Blood Cancer UK

Company employees


Office locations

London and Edinburgh

Hiring Countries

United Kingdom
What employees are saying

"There has been a significant shift in our ways of working over the last few years. It feels as though it has become the norm to work as flexibly as you feel comfortable with. There are periods in the year where it gets extremely busy, but the skills we're developing in house are focused on time management and prioritisation to support all staff to feel confident to challenge or offer alternative solutions if capacity is stretched."

Anonymous Blood Cancer UK Employee

Awards & Achievements
Most flexible Charity & Tech For Good companies – 1st

Most flexible Charity & Tech For Good companies – 1st

Industry awards 2022