Head of Copy

Job Description

About now you’d expect us to tell you what Amplience do. Well, we don’t do the expected. Instead, we want to tell you about what we believe in – freedom. Freedom is everything Amplience stands for. That’s why, if you want to work with us (we’d be honored) you’d better be ok with working your own way. (Oh and in case you were wondering, what we do is help create the future of customer experiences.) Now it’s over to you. Take a look and see if what we need sounds like you.
The Head of Copy at Amplience is an imaginative thinker, storyteller and has a passion for creativity across channels. Continually looking to raise the creative bar across the output of cutting edge work - and with confidence in their ability to write with an assured style - they seek to push the boundaries in any medium for first-in-industry, challenger approaches. The need for clear, transparent and trust-building communication in the Digital Experience industry is essential and a differentiator in a crowded market. As such, the Head of Copy will respond by establishing new ways of thinking and working, never being afraid to test and learn.

As a charismatic leader, armed with the correct data, the Head of Copy will shape and execute the agreed strategy for product & marketing copy across the Amplience brand and play a pivotal role in creating seamless, consistent and engaging end-to-end customer experiences.

The Head of Copy can sell concepts to stakeholders both up and down the business and develop positive working relationships, collaborating and supporting other team members across Amplience to protect the creative intentions of a brief.

The Head of Copy takes a managerial position within the Creative Team, reporting to the Chief Experience Officer - CXO. Through clear direction and constructive feedback, the Head of Copy provides much-needed mentorship and support in bringing together the creative team. The Head of Copy relies heavily upon the wider creative team to deliver, so protecting and nurturing the talents of the copywriters and other more junior creatives, ensuring the highest standards are maintained, and deadlines met, is of high importance.

Key Responsibilities

• Oversee the creative copy process, ensuring thoughtful, considered work that delivers against wider business OKR’s.
• Hire and develop the Copy team, continually looking for ways to mentor and improve their outputs.
• Be the highest level of governance for the creative quality of copy and brand messaging.
• Lead creative brainstorming and visualisation sessions with other members of the creative team
• Collaborate across Amplience teams to execute tailored creative solutions for new and existing business requirements.
• Be seen as a senior point of contact throughout the strategic and creative process, providing well informed and timely input at all project stages.
• Develop strong trust-based partnerships with internal stakeholders, acting as an ambassador for the creative credibility and process of the copy team.
• Act as a champion for the role of copy in benefiting the business and create a markable differentiator.
• Demonstrate an open leadership style, able to support, inspire and motivate to deliver the highest quality.
• Display professional excellence in directing, mentoring, and evaluating staff to help fulfil their potential.
• Maintain current knowledge of the Headless and MACH industries.
• Build and develop a creative culture: one that fires the imagination of commercial stakeholders and infuses the entire company.

Skills Knowledge and Expertise

• Highly imaginative hands-on, creative thinker
• Quick, consistent generator and evaluator of high-quality ideas
• Charismatic, authoritative, and persuasive; able to represent the core idea internally in meetings
• Has a strong awareness and understanding of strategy, branding, and interactive communications across differing media
• Strong knowledge of the competitive landscape and the broader future of the industry
• A breadth of experience to challenge the status quo
• Strong interpersonal skills and the ability to inspire high creative confidence in internal stakeholders
• Problem solving, logical thinker with meticulous attention to detail

Benefits

So what's in it for you? Aside from using some great technologies and working with smart friendly people who are very generous with their knowledge, we have a great set of benefits to recognise everybody's individual needs.

• Competitive salary
• Flexible working arrangements
• Discretionary bonus scheme
• Company pension scheme
• Employee share options so that everyone can benefit from our success
• Enhanced maternity & paternity policies
• Extra holidays once you've been with us for a while
• The option to purchase additional holidays
• Charity / volunteer days
• Life assurance policy
• Ride to work scheme
• Study leave