Business Support Manager - Tech Data Airframe

Job Description:

Job Description:

There is an opportunity in Airbus Customer Services to join the Operational Unit "Technical Data Support and Services", which works towards developing and delivering aircraft maintenance documentation, to enable the safe and efficient accomplishment of maintenance operations by the customers (airlines, MRO, lessors).The products developed are AMM (Aircraft Maintenance Manual), TSM (Troubleshooting Manual), IPC (Illustrated Part Catalogue).

To deliver the complete documentation at aircraft entry into service and to maintain it throughout the aircraft life cycle is our main mission, and is part of the airworthiness requirements. The main challenge is to define precisely the consequences of the design changes on the already published documentation and to understand the immediate impact on Customers operations, with the objective to provide customised documentation in accordance with aircraft configuration.

Experience Level needed: 5+ years

As Business and Operations Support the job holder will be working closely with the Head of Tech Data Airframe (SIDS) and with all global stakeholders across sites . will be responsible

• Consolidate at SIDS (Tech Data Airframe -Global) level all local lines contributions to requests (not incl. In the dashboard) to support SIDS business decisions and reporting (e.g. for extraordinary financial items, objectives, top management requests, etc.)

• Support the SIDS teams and SIDS in the follow up of “actuals” vs. above contributions

• Create and deploy SIDS dashboard.

• Organize and manage the bi-yearly TD Airframe managers staff executive meeting

• Coordinate and consolidate bi-yearly the SIDS teams need for skills/competences update or reinforcement for potential escalation and action at SID level.

• Follow up on SIDS Handbook consistency with actual way of working and suggest updates accordingly for SIDS Management team review.

• Coordinate and follow up at SIDS level PPS and PDCA activities.

• Ensure that corrective and preventive actions from KPI Reviews, Management Reviews and Audits are defined and implemented.

• Set up and monitor a CSIP action plan

• Support Service Level Agreement (SLA) establishment, updating and follow-up in close cooperation with Quality and the POD (monthly KPI review).

• Create and update the SIDS Intranet Web site on AIRBUS|HUB Portal and Google Site.

• Initiate and consolidate the SIDS weekly reporting.

• Prepares communication marketing material (handouts and articles) of SIDS activities, for internal and external use.

• Coordinate access granting management to authoring tools and training platforms at SIDS level and provide support when possible.

• Provide support / information to TD and other parties for contract-related matters affecting the Airframe data products.

• AOS Implementation at SIDS ( Global domain level)

Qualifications

Aircraft Maintenance Engineering (AME) degree or Aeronautical / other Engineering Degree with knowledge/exposure to Aircraft Maintenance domain.

For this position the following skills are requested

• Project Management Experience

• Strong Communication skills

• Adaptable and agile

• Strong Stakeholder Management Skills

• Demonstrated team spirit and leadership skills

• Curious and open-minded for change and continuous improvement

• Emotional intelligence and ability to manage varied stakeholders

• Tech Data processes and methods knowledge is an added value

Job Disclaimer & Notifications:

We bring to the notice of all concerned that Airbus India Private Ltd. follows

a fair and merit-based employee selection and recruitment practice.

Airbus India Private Ltd. does not:

● Send job offers from free email services including but not limited to Gmail, Rediffmail, Yahoo

mail, Hotmail and others

● Authorize anyone to either collect money or arrive at any monetary arrangement in return for

a job at Airbus India Private Ltd.

● Charge / accept any form of consideration or security deposit from job seekers and applicants

during any stage of the selection and/ or recruitment process

● Request for your credit card number or bank account number

It has come to our attention that fake job offers under the aegis of Airbus India Pvt. Ltd. have been circulated by unauthorized personnel. On receipt of an interview call for any job at Airbus India Private Ltd., the candidate may take some measures such as visiting the official website or career site of Airbus to get the contact details to enquire with the Human Resources department of Airbus India regarding such jobs and/or the interview details and

any other relevant information

For further information on Airbus India Careers, please click here. Please check www.airbus.com to get the contact details and enquire with the company to confirm if any information that you have received are genuine; do not respond to any fraudulent communication. Airbus India Private Ltd. will not be responsible to anyone acting on an employment offer not directly made by Airbus India Private Ltd.. anyone making an employment offer in return for money or other

type of gain is not authorized by Airbus India Private Ltd. and is not offering an approved job. Airbus India Private Ltd. reserves the right to take legal action, including criminal action, against such individuals/entities

**Airbus is proud to be an equal opportunity employer and is committed to creating an inclusive and diverse work

environment. AIrbus India selects job applicants (internal and external) on the basis of suitability for the job, and

irrespective of gender, marital status, age, sexual orientation, gender identity or expression, nationality, religion,

ethnicity or differently abled/ (dis)ability.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Airbus India Private Limited

Employment Type:

Permanent

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Experience Level:

Professional

Job Family:

Technical Data & Publications <JF-CS-TD>

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