Group Client Director

Job Description

Agent3 is a global company, founded in 2013, with a mission to enable the businesses we work with - including - Salesforce, LinkedIn, Ericsson, Tableau and Splunk - to deliver Account-Based Marketing at scale, engage, win, and grow their key accounts. We do this by combining human creativity, data science and technology.

About our West coast team

We expanded our US customer-facing team to open our San Francisco office in 2018. More recently, at the start of 2022, we opened our Seattle office and are in a phase of rapid growth in terms of customers and colleagues. Supported by a global team across US, EMEA and APAC, we're on a mission to re-define B2B marketing.

So, if you're looking for a role in a fast-growth company that offers you an opportunity to help shape the culture and working atmosphere and to be part of building our presence and reputation on the West Coast, then read on. We are looking for a Group Client Director to support our Seattle office, reporting to the SVP.

Role overview

Group Client Directors at Agent3 are collaborators, leaders and challengers. You’ll be responsible for a small portfolio of high value and complex clients, leading the delivery of high quality outputs and outcomes by championing clients and Agent3 teams alike.

As a senior team leader, you’ll take charge of developing and overseeing the implementation of client management and growth strategies, partnering with strategy, planning and executional leaders to deliver service excellence.

You'll join a team of dynamic, brave, resolute, conscientious, and curious professionals with extensive experience managing highly accomplished teams and delivering market-leading programs.

As a Group Client Director at Agent3, you will:

• Lead a team to deliver Account-Based Marketing (ABM) programs for our key customers
• Manage our relationship with customers as their business partner, pre-empting and resolving any issues to ensure they're satisfied with our products and services
• Provide context-aware consultancy to clients and colleagues
• See projects through from briefing to final delivery, guiding and supporting your team, internal specialists and external partners to build strategy and deliver on programs that exceed client expectations
• Take ownership of client finances, supported by your account team. You will set targets for commercial growth and create revenue and relationship growth plans to meet those targets with the support of the wider team
• Get involved in new business development, including pitches and proposals
• Be a senior member of the team, supporting various management initiatives, including the roll out of new internal processes and identifying learning and development needs in the team around you

As a Group Client Director at Agent3, you will bring:

• Experience as a multi-channel marketer with at least 10 years of B2B marketing experience preferably within an agency environment
• Strong commercial skills, including daily budget management; accuracy of forecasting through the month and at quarterly milestones; aligned revenue attainment and profitability management
• Strong client management experience, supported by customer retention and satisfaction
• Team management experience with the ability to coach, mentor and build cohesion within your account teams
• Experience running engagement and lead generation campaigns and consulting clients is preferable
• Experience analyzing and acting upon trends in audience engagement to develop impactful programs is preferable

And in return, Agent3 offers:

• Great compensation package with great benefits package
• Medical Insurance and Dental Insurance
• 401K Plan
• Learning and development budget
• Custom career plans
• Flexible working
• Your birthday off
• 20 days annual leave for the first year, increasing to 25 days after 2 years of service
• Regular social activities
• The best tech and tools in the industry
• Office transfer and secondment opportunities

Why Us?

We have a simple philosophy at Agent3: Nobody has a monopoly on the best ideas. So, we pride ourselves on having a lateral structure that encourages innovation and smart thinking from every employee within the company, no matter your age, role or ability.

Together we do amazing things and achieve unbelievable results. Together we work hard for each other. We praise and recognize great effort. We operate flexibly, with a task- not time-driven culture, so our teams can balance the demands of work and real life. We trust our people. Above all, we want everyone to feel valued and for their work to be rewarding.

Agent3 believes that a diverse workforce is not just a social good, but a commercial advantage. Ensuring that we have a diverse workforce and that our people are treated equally regardless of culture, gender and non-binary, sexual orientation, ethnicity, religious beliefs, diversity of thought, skills, marital status, family composition, education, age, disability, or any other characteristic, will ensure that we have the diversity of skills, backgrounds, knowledge, experience and thought to do the best work for our clients, and continue to attract the best people.