Technical Content Writer

Job Description

Our everyday digital experiences are in the midst of a realtime revolution. Whether attending an event in a virtual venue, receiving realtime financial information, or working with colleagues in an online collaborative environment - consumers simply expect realtime digital experiences as standard. At Ably we’re not just witnessing this revolution - we’re powering it.

At the heart of our mission lies a commitment to putting developers first. Ably provides a suite of APIs to build, extend, and deliver powerful digital experiences in realtime, delivering billions of messages for millions of devices every day and supporting organizations like Split, Hubspot, Toyota and Genius Sports.

Working at Ably means helping to build the infrastructure and technology that will power and shape the future of the internet. The opportunity in front of us is immense. And we’d like your help.

About this role

Ably’s Content Marketing team brings together technical writers, channel experts, and growth-minded individuals to build our brand and customer-base. The opportunity to spread the word about Ably through high-caliber and engaging content is what excites and motivates us each day. If you enjoy identifying new opportunities, experimenting with new ideas, and speaking to our highly-technical audience through content, then you’ll love working at Ably.

As an experienced Technical Content Writer, you’ll play a pivotal role in our Marketing team as we continue our rapid growth. Whether you come from a content content marketing background, technical documentation, or you’re a developer who enjoys writing, this role offers a unique opportunity to delve into all facets of technical content marketing at an exciting developer tools company.

You'll be instrumental in making content a growth engine for Ably, producing assets (blog posts, whitepapers and landing pages to name just a few) that drive traffic, generate leads, and convert readers into paying customers. Your top-quality content will resonate with highly technical audiences, raising eyebrows and helping set Ably apart.

Day to day, you will

• Drive content creation. You’ll research, create, write, edit and update technical content assets across our various, diverse content streams.
• Work collaboratively to enhance content distribution. You’ll work closely with DevRel, Engineering, Product, Customer Success and the broader Marketing team to improve and disseminate content effectively.
• Lead innovative content ideation. You’ll independently seek out and explore new topics to cover and identify adaptable content types and templates we can use and reuse.
• Play a key role in shaping content strategy. You’ll actively contribute to the formulation and execution of Ably’s content strategy, driving its success.

We’d love to hear from you if you have

• Proven experience in delivering impactful long-form technical content (including how to content, informational articles, and guides) to technical audiences, and a portfolio to showcase your work.
• Development experience (particularly JavaScript and React).
• An understanding of developers behaviour and preferences (how they buy, consume and develop products) and can use that knowledge to create compelling and engaging content.
• A continuous learner mindset and comfort with complex technical concepts.
• Strong multitasking and prioritization skills.
• Excellent verbal, written, and interpersonal communication skills.
• Experience working in a fast-paced environment, as part of cross-functional teams.

It would be nice, but not essential if you have

• Knowledge of serverless, event-driven and/or realtime technologies (e.g. Pub/Sub, WebSockets, Server-Sent Events, MQTT, etc.).
• Familiarity with SEO and content distribution channels.
• Experience coordinating external freelancers and content agencies.
• Experience ghost writing on behalf of engineers.
• An active presence in developer communities.

What’s it like to work at Ably?

We’re tackling planet-scale problems and our ambitions are a testament to that. You’ll join a successful, deeply motivated and collaborative team that thrives on innovation, experimentation and autonomy.

To get a sense of life at Ably, visit our careers page at ably.com/careers. You can also read about the origins of Ably's core values on our blog (ably.com/blog/ably-values).

Our aspiration is to foster a company culture that's built on inclusivity and mutual respect among all team members. We recognise that each person is different and will want to be supported in different ways which is why our benefits (ably.com/ukbenefits) are there to help you focus on your needs today and prepare you for your future.

Ably is a remote-first company and, amongst other things, we offer a generous holiday allowance, private healthcare and substantial opportunities for learning and development, and access to a wealth of resources dedicated to your wellbeing. We’re proud to go the extra mile to support the welfare and prospects of Ablyans and their long-term goals.

Diversity, Inclusion & Belonging at Ably

We believe our differences as individuals is what makes us great. Our people are at the heart of what we do, and we encourage everyone to be their most authentic self at Ably: we see inclusivity and openness as fundamental to creating long-term success as an organization. We encourage applications from all backgrounds regardless of age, disability, gender, sexual orientation, parental status, race, religion, educational background or neurodiversity. Ably has an amazing opportunity ahead of us, and we want anyone to be able to contribute to that opportunity.

If you enjoy working as part of a technology company, value open source, and love solving hard problems - then we’d love to hear from you, regardless of whether you fit the job description exactly or not. If in doubt, drop us an email; we’d be more than happy to give you some advice on your application.