Manager People Operations

Job Description

Manager People Operations

Role

We are looking for an exceptional individual to lead our People Operations Team at Flipdish at an exciting phase of transition and growth as we rapidly expand in Dublin, London and across the globe. This is a superb opportunity for a motivated self-starter to make a real impact leading this critical team and building for the future. Flipdish is a rapidly growing organisation which can provide unrivalled opportunities for growth and development for the right candidate. You will be willing to get stuck in, roll up your sleeves and manage a high volume of work.

What You'll Do

This key role as part of the People Team is integral for the future of the organisation and will encompass the following key responsibilities:

• Lead, coach and develop our People Operations Team;
• Manage end to end employee journey and life cycle activities delivering an optimum employee experience;
• Proactively contribute to and implement innovative people offering and policies to attract and retain high calibre talent;
• Manage specific HR projects and initiatives to deliver thought leading HR solutions;
• Develop and build agile HR processes and workflows that scale and improve ways of working;
• Analyse people data and trends to inform decisions on strategy and programmes;
• Manage compensation and benefits and oversee monthly payroll for multi jurisdictions;
• Leverage and enhance existing platforms to adapt to the changing needs of company;
• Partner with our Talent Acquisition team to support contract delivery and onboarding of new hires across multiple countries;
• Work in tandem with the Learning and Development Manager to support management on employee development, succession planning and leadership development;
• Embrace our remote working model to optimise culture and engagement;

Candidate Profile

You Are

• Strongly customer focussed and thrive working in a fast paced environment;
• Highly organised with strong project management skills, able to manage multiple projects simultaneously:
• Resilient, agile and solutions focussed;
• Proactive, energetic, positive and takes ownership and responsibility;
• Friendly, empathetic, a strong open communicator with excellent written, verbal and interpersonal skills;
• Able to work independently as well as a team player who works collaboratively sharing knowledge and experience;
• Always looking to be challenged and does not shy away from change;
• Able to challenge others in a meaningful and respectful manner;
• Curious with a desire to find opportunities for improvement.

Required Skills

• Degree in HR or relevant business discipline. CIPD qualification desirable.
• A proven track record of successfully leading and managing a HR Operations team and achieving outstanding results through others;
• A background of experience in HR Operations in high growth, scaling companies with a period of time specifically in the technology industry is critical;
• Knowledge and practice of first class policy and procedure implementation demonstrating continuous improvement;
• Highly analytical with strong attention to detail;
• Strong commercial focus and acumen to understand the business model and strategy;
• Highly adept influencing, positive persuasion, communication and presentation skills;
• Practical experience in design and implementation of innovative people programmes and initiatives;
• Experience working with multiple HR systems and platforms.

Benefits

Too many to list on this job post! We are a growing startup that understands that only amazing incentives will attract the best talent. This obviously includes ESOP because we want all of our best employees to have skin in the game. In addition to a long list of incentives, we provide unparalleled opportunities for growth and development. If you are smart, ambitious and hard-working, we will do whatever it takes to convince you to join the Flipdish rocketship!

We also have

• Bike to Work, Taxsaver Scheme, paid Sick Leave
• Collaborative work environment with a dynamic and diverse team — and we do actually mean this and invest in it
• Team-building activities and social events
• Unparalleled opportunity to grow and advance within the company
• Employee referral bonus programme

We are primarily located in Ireland, but we are a remote team and we will consider highly-qualified applicants from other nearby locations.

No business embodies diversity like the food business. And at Flipdish, we're all about empowering those diverse, local, independent businesses - all over the planet. For us, diversity isn't a checkbox. It's embedded in how we work. We are committed to building an inclusive and diverse team that represents a variety of backgrounds, perspectives, and skills - all working together in an open, honest and transparent culture. Because our strength comes from embracing our differences: differences that reflect the diverse customers we serve.

Please note that for this role we only accept applications from candidates directly. No recruitment agency assistance is needed.

About Flipdish

Flipdish is a hyper growth technology company (3rd in the 2020 Deloitte Fast 50) who puts hospitality brands of all sizes in control of their business growth with a digital ordering and marketing system that builds brands, grows profits and turns customers into regulars.

With a branded website, app or self-service kiosk, powered by Flipdish’s world-class technology, hospitality brands can directly accept digital orders without having to list on aggregator platforms, at a lower cost and with more control over the customer experience.

Started in 2015 by technology entrepreneurs James and Conor McCarthy, Flipdish is headquartered in Dublin with a team of 280 digital food retailing enthusiasts, 6000 active clients across 12 countries with teams in Ireland, UK, Spain, France, Germany and the US.

Flipdish Mission Statement: “To provide food businesses with the best-in-class tools and support they need to win.”