Solutions Project Coordinator (Remote)

Job Description

About Currencycloud

Currencycloud is somewhere where innovative thinking and the power of technology know no limits. We know that the success of the business depends on the people who keep it moving, which is why we are looking for exceptional talent to join our international payments revolution.

We are an open & collaborative Fintech unicorn that lives and breathes our company values:

Be Human, Better Together and Own it.

About the Role...

The role of the Project Coordinator will be to facilitate the onboarding of business opportunities and clients through Currencyclouds end to end onboarding process. The successful individual can expect to collaborate and maintain strong relationships with Currencyclouds Customers, Sales representatives, Solutions Consultants and Compliance. The project coordinator can also expect to support several onboarding activities at a given time.

The Project Coordinator will sit within the Solutions team and will report to the Solutions Agile Project Manager in London.

As a Project Coordinator, you will be a focal point throughout the onboarding process, collaborating with Clients, Sales and Compliance teams to complete activities in the onboarding process. Eventually you will be able to review and improve the process, ensuring it is continually fit for purpose.

The details....

• The job role will include:
• Collaborating with internal teams to create timeframes for the completion of onboarding actions and activities. Attending or hosting internal and external meetings as an onboarding point of contact.
• Ensuring activities generated from the onboarding process are delegated and completed according to preset timescales.
• Identify potential risks generated from the onboarding operation.
• Escalation of high level issues generated during coordinating activities.
• Providing weekly and monthly reporting, and eventually, being able to identify patterns and abnormalities.
• Ensure that process documentation is kept up to date with the latest changes being added promptly.
• Be able to identify improvements to the current onboarding processes and work closely with other stakeholders to implement changes
• Answering customer questions by using the knowledge and support of Currencycloud colleagues.

Skills & Expertise....

• 2+ years of experience as a Project Coordinator preferred.
• Demonstrate excellent time management and organization skills.
• Strong verbal communication skills.
• Experience in presenting to clients.
• Ability to prioritize among competing tasks.
• Fast thinker and quick learner with the ability to work effectively to meet deadlines.
• Self driven – constantly looking to assist and improve inefficient processes and ways of working.
• Able to maintain strong relationships with colleagues and customers of varying seniority.
• Identify and report on risks and issues generated from the onboarding process.
• Strong documentation skills ensuring both detail and accuracy with processes, procedures and project write up.
• Strong understanding of Microsoft suite/Google apps.
• Experience with Salesforce preferred.
• Compliance and/or Fintech experience is ideal.

Why Currencycloud?

We are a remote-first company; whichever location you’re contracted to, we leave it up to you and your manager to agree on how often you come into the office. To make things easier we offer an allowance so you can create your own working space at home because we REALLY mean it when we say remote first.

Your health and well-being are of paramount importance to us, and so our jampacked employee benefits reflect this!

We offer a competitive salary, an individual learning and development budget, a pension or 401K contribution, mental health days and comprehensive health care that includes annual optical and dental allowances, access to mental health support and a monthly allowance that you can spend on anything health or wellness related!

At the moment we are unable to consider applicants living outside of our entities and we are unable to provide visa sponsorship.

We aren’t currently looking for additional Recruiter support on this role and won’t be accepting any unsolicited CVs