Employment type
Full time

Your mission

We are looking for a Senior Developer Advocate to help us build a top-notch DevRel team and a stellar community where developer experience is a top priority.deepset is a team passionate about natural language processing (NLP). Over the past few years, we've helped many people to learn and adopt new technologies for processing and querying unstructured text data.Our flagship product is Haystack — an open source NLP framework for composable neural search. Our users have different backgrounds, work in different industries, and we help companies of all sizes to implement pragmatic, use-case-driven NLP. Notable examples include modern enterprise search, question answering systems, information extraction, intelligent chatbots, and more.Our goal is to make Haystack a de-facto standard for practical NLP. We have to offer the fastest time-to-value and a clear path to build language-aware applications through open, professional and all-encompassing understanding of our users' needs and expectations.The Haystack community is growing quickly. We talk with the users and contributors every day across multiple channels, we write content, and we do events.As a Senior Developer Advocate, you have to ensure the NLP practitioners become successful with Haystack. Our biggest focus is to make the barrier of entry to NLP as low as possible through outstanding developer experience. As a Senior Developer Advocate you will have a unique opportunity to:

  • Learn the modern ML/NLP stack and understand the most challenging use cases for NLP.
  • Collect and analyze developer feedback in a structured manner to bridge engineering, product, and marketing teams.
  • Interact with a community of NLP enthusiasts on a daily basis, offering advocacy, support, education, and build relationships with the most active members.
  • Be directly responsible for representing the developer's needs internally and externally.
  • Work with the most experienced and talented engineering teams around on improving Haystack-powered products.
  • Support the teams behind the documentation, how-to’s, tutorials, and blog articles. This may include writing, editing, reviewing, and owning content.
  • Help us to identify the gaps in DevRel and develop a plan for the next 6-12 months to facilitate Haystack adoption.

We would expect you to understand the advocacy, community and developer experience areas fairly well, but that doesn't mean all of it will be asked of you or mandatory. Once you are hired, we will get together and make a plan for how to approach it in the most efficient manner. You will have to do a quick research into our product and community to develop a solid understanding of what the adoption cycle looks like. You will then help us learn more about DevRel and build a stellar DevRel team together.

Your profile

  • You work in tech for 5 years or more, and you've been involved in DevRel for 3+ years.
  • You have empathy towards the community and enjoy helping people.
  • You thrive working on open source.
  • You are an active member of a developer community.
  • You are a technical storyteller and have experience of writing and managing content for developers.
  • You have delivered talks at meetups and/or conferences.
  • You have managed various communication channels that are common in DevRel (Twitter, Slack, Discord, LinkedIn, Stack Overflow, Reddit, etc.)
  • You have written and maintained code (preferably in Python, but let's discuss!).
  • You are a Linux power user.
  • You are fluent in using git and Markdown.
  • You have hands-on experience with a cloud platform.
  • You get extra points for experience as a data engineer, data scientist, or NLP practitioner.
  • You are a strong individual contributor, well-organized, curious, an avid learner, and you can define your own schedule.
  • You enjoy collaborating with a multi-functional team.
  • You have led or aspire to lead a DevRel team.
  • You are a good communicator and can easily initiate and maintain conversations.
  • You are proficient in spoken and written English.

Why us?

  • Latest NLP: deepset is at the forefront of NLP, we are on our way to become a standard for neural search. Work with tech experts and shape the NLP space together with us.
  • Flexible: At deepset, we all treasure the remote-first nature of the company. It's a big milestone for us today to be recognized and accredited by Flexa Careers as being very flexible to employees :)
  • Remote-first: We are building a remote-first organization. You can choose to work from home or any other place. We offer a home office budget for equipment and furniture, and we would be happy to sponsor a co-working spot.
  • Choose your tech: Linux, Windows, or macOS? Laptop or PC? The choice is yours and we will provide what you need.
  • Re:base: Once every few months we meet in person. We believe it's great to still see each other occasionally IRL. We discuss things, we do mini-workshops, we brainstorm, we have lunches together, and we have fun. We cover travel expenses for sure.
  • You are an owner: We offer every employee an opportunity to own part of the company, you will be enrolled in the employee stock option plan.
  • No AI hype: Work on real-world cases with realistic expectations about NLP capabilities.
  • Fast-paced: Fast path to decisions and actions. A great deal of responsibility and immediate impact (no legacy).
  • Recharge: We all need time to recharge every now and then - or to travel the word - you will get 27 days of paid holidays.
  • Grow: Focus on professional growth, we have a budget for learning and further development of skills, possibility to speak at conferences, monthly internal hacky Fridays.
Natural Language Processing
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A little flex time