Business Analyst - Payments Workflow
Fully-remote
A little flex time
Job Description
THE TEAM
Form3’s Product Team are the backbone of our ground-breaking services. Responsible for creating and developing real-time, cutting-edge payment technology products for our full scope of financial services customers, Product at Form3 is all about technological prowess, growth, and innovation. The team consists of experienced Product Managers, Business Analysts, a Technical Writer, Front-End Developers and a Product Designer, who are all experts in their field and strongly passionate about our vision for the future of payments. The team is broken down into specific Business Lines which include; Platform, Core, InfoSec, Product Operations and R&D. We also have squads for specific Markets including UK (FPS, Bacs, CHAPS), Euro (SEPA) and International (SWIFT/FX).
This role sits within the Core team, responsible for a set of shared services essential to the successful operation and growth of our platform. Core ensures our services are scalable, resilient and performant while delivering value-added enhancements. It is an exciting, steadily growing and dynamic team. The team works 100% remotely, however we do have an office to support the times when face to face and white board sessions are needed.
THE ROLE
No two days are the same as a Form3 Business Analyst. You'll get to work closely with our Software Engineers, Operations Analysts, and financial services customers on a wide range of dynamic and challenging projects. You'll be involved in the full scope of product lifecycle: from writing requirements to defining new strategies; from planning capacity to discussing field definitions; and from drawing out flows to serving as product expertise for internal and external stakeholders. Vitally, you’ll need to be a keen learner, and animated about developing your knowledge on the job.
Sometimes you'll work on projects as a group and other times you’ll be flying solo. We’ll always give you the freedom to decide how you want to define and deliver your role.
This role will be working within the Core Workflow team that looks after the services which enable us to orchestrate our payments flow and the key areas of focus will be on our core technical API’s that support multiple products and payment schemes. The role will be leading the analysis and inputting into recommendations on future product enhancements as well as supporting projects as we build out new products across Form3.
WHAT WE'RE LOOKING FOR
Our Product team continues to grow at pace and we’re looking for an ambitious and versatile Business Analyst to work in our Core Workflow team. We’re looking for 3+ years experience as a Business Analyst, with a full range of product lifecycle experience.
You will be supporting the Product Manager through decision making/presenting information so they can make an informed choice. It will also be important to provide timely information to the Product Manager regarding progress, issues and any deviations from the agreed plan.
Ideally, applicants would have experience working within Payments or SAAS and have a passion for building tech-first (API / Cloud-native) solutions.
Up for the challenge? We think you’d be an amazing match if:
- You have 3+ years as a Business Analyst
- You have payments knowledge i.e. understanding of payments systems, the schemes they run and practical back-offices implementations (BACS, CHAPS, SEPA, Faster Payments or SWIFT)
- You possess technical focus and API experience
- You have a proven track record of creating functional and non-functional requirements and designing top quality specification documents
- You possess a full range of lifecycle experience
- You’ve built workflow automation flows, and automated or improved BA and testing processes
- You’ve undertaken stakeholder management and can effortlessly build relationships in remote cross-functional teams
- Likewise, you can provide support to internal and external stakeholders, from initiation right through to the implementation phase
- You can confidently work with the business and external clients to determine requirements for new systems, services, or products
- You’re skilled in assessing impact on the business with regards to new systems, services, or products
- You’re super analytical and love finding innovative solutions to complex problems
At Form3, we really don’t believe in one size fits all. We want a dynamic, kinetic individual who can bring their own flair and experience to shape our ever-evolving Product Team.
BENEFITS
- 30 days annual leave plus Bank Holidays
- Remote friendly environment
- Remote working equipment allowance
- Health and wellness allowance
- Flexible working arrangements
- Udemy and educational reimbursements
- Full details are available on our careers page
Form3 appreciates that we all lead different and often really busy lives. We work remotely 100% of the time and many of us work part time. If you’re interested in hearing what different flexible working arrangements may be available, we’d love to chat.
ABOUT US
We are an award-winning cloud-native payment technology provider for financially regulated institutions. Launched in 2016, we've doubled in size year on year as we continue to redefine what a truly instant payment experience means.
We celebrate diversity, promote entrepreneurialism and are committed to giving everyone a say in shaping our business. Here you will grow as a person and accomplish incredible things. A career at Form3 is empowering, inspiring and fun. Join us and help shape the future of payments.
EQUAL OPPORTUNITIES
At Form3 we embrace equal opportunity and are committed to building a diverse team of exceptional individuals. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status and it is our strong belief that the more inclusive we are as a business, the better our work will be.
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