Flexible hours

Fully remote

Employment type
Full time

THE TEAM

We have a small team of dedicated System Engineers who play a pivotal part in ensuring all operations at Form3 run as effectively as possible.

THE ROLE

Form3 is expanding its IT teams as the company scales. We are looking to hire some more talented desktop engineers to join our team. There are always projects going on to get involved in. We have a lot of different software and processes which we need to implement so we have plenty systems to learn.

This is a predominately remote based role, with occasional trips required to our London office every couple of weeks.

WHAT YOU’LL BE DOING

  • Troubleshooting any user issues that may arise
  • Onboarding users and sending out equipment from the London office
  • Supporting equipment in the office such as screens and meeting room set ups
  • EE mobile phone management
  • Resolving end user queries & incoming tickets
  • Managing admin tasks in jamf, slack, zoom, Azure AD, Sharepoint
  • Proactive in automating/improving processes
  • Creating new ticket workflows and automations

WHAT WE'RE LOOKING FOR

ESSENTIAL SKILLS/EXPERIENCE

  • Experience troubleshooting macOS & iOS
  • Experience supporting O365 suite
  • Basic understanding of organisational and security best practices
  • Logical thinking when troubleshooting
  • Have a positive outlook and a good sense of humour
  • Ability to stay attuned to new trends in the market and consider how they can be applied to Form3
  • Take pride in your work and enjoy working with people
  • Ability to work in a fast-moving environment where priorities sometimes change

DESIRABLE

  • Jamf Pro experience
  • Experience with Linux (Ubuntu)
  • Shell scripting knowledge

BENEFITS

  • 30 days annual leave plus Bank Holidays
  • Remote friendly environment
  • Remote working equipment allowance
  • Flexible working arrangements
  • Udemy and educational reimbursements
  • Full details are available on our careers page

Form3 appreciates that we all lead different and often really busy lives. We work remotely 100% of the time and many of us work part time. If you’re interested in hearing what different flexible working arrangements may be available, we’d love to chat.

ABOUT US

We are a leading cloud-native payment technology provider for financially regulated institutions. Launched in 2016, we've doubled in size year on year as we continue to redefine what a truly instant payment experience means.

We celebrate diversity, promote entrepreneurialism and are committed to giving everyone a say in shaping our business. Here you will grow as a person and accomplish incredible things. A career at Form3 is empowering, inspiring and fun. Join us and help shape the future of payments.

EQUAL OPPORTUNITIES

At Form3 we embrace equal opportunity and are committed to building a diverse team of exceptional individuals. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status and it is our strong belief that the more inclusive we are as a business, the better our work will be.

Flexible hours

Fully remote