Flexa
Peppy • London, United Kingdom

Head of Product

Employment type:  Full time

1–2 days/week at home

Dog friendly

Job Description

About Us

Peppy is a B2B digital health startup on a mission to bring expert healthcare to everyone.

We fill some of the biggest gaps in healthcare by providing expert-led, personalised support to people when they need it most, all on a secure mobile app. The areas we support include fertility, menopause, pregnancy, early parenthood and men’s health (with more to come).

More than 1 million people across the UK now have access to Peppy through their employer or private medical insurance. With Peppy, they can connect with a human expert over chat or video call, engage with a community of like-minded users and turn to a library of events, articles and videos, all at the touch of a button.

We work with over 50 employers and insurers (and counting!), including Microsoft, Santander, Accenture, Aviva and SAP. Peppy helps them look after their people when they need it most, and to build an employer brand that helps them stand out from the crowd.

Demand for Peppy has never been higher. We’ve just announced our $10m Series A fundraise, and we have huge growth plans to scale our existing product, launch new services and expand internationally.

We’re looking for a Head of Product to join Peppy's fast-growing team, who wants to play a role in the next chapter of our journey and be part of a force for good in the world.

As our Head of Product, you will:

  • Shape the direction of Peppy’s product offering as well as making sure we have the best people and processes in place to achieve our ambitious goals
  • Care about great product experiences and how they solve our customers’ problems
  • Define and own the product vision, strategy and metrics for the Peppy mobile app
  • Develop a deep understanding of the current healthcare problems and needs of our users
  • Develop and grow a strong team of product managers and designers. Actively recruit, train, coach and retain premier level talent.
  • Define the product roadmap, product discovery process, own the backlog and prioritisation of deliverables

Requirements

Who we’re looking for:

  • You’re an experienced product leader, who has proven experience in a fast paced, high growth environment
  • You’ve developed mobile apps for a B2C or B2B2C market
  • You’ve managed a high-performing Product team of 5 or more in a previous role
  • You know what excellence looks like across the entire product ‘stack’ (i.e. strategy through to delivery), have the ability to deliver it, and have a proven ability to coach others to do the same
  • A strong understanding of what is involved in scaling a tech business, preferably through multiple growth stages
  • You're user obsessed - you are passionate about designing and building great user experiences.
  • You have experience identifying behavioural insights from data and qualitative research and using this to form the product strategy

Who you are:

  • You have an innate interest in health and wellbeing. You’ll be motivated by the idea of being part of a force for good and bringing health support to millions.
  • You will be hungry to join an exciting startup. You’ll get excited about the prospect of rolling your sleeves up and getting stuck in.
  • You’re collaborative and respectful as a team player. You positively contribute to Peppy as a team. You’re supportive and see success as team success.
  • You’re committed to exceeding expectations, boundaries and excellence. You demonstrate passion and you’re willing to go the extra mile.
  • You take ownership of your deliverables and you admit your mistakes. You take responsibility and you’re proactive in identifying solutions.

Benefits

Why Join Peppy?

We are a new and exciting start-up in the digital health space, and this is a great opportunity to work within a mission driven, lively & diverse team in a fast-paced and high growth environment. As our Head of Product you will get a competitive salary, employee stock options and the opportunity to work in a remote first workplace.

  • A 25 day paid holiday allowance plus public holidays
  • New MacBook Air & company sim card (we will send this out via courier a few days before you join!)
  • Remote-first environment where you can choose to work from home, in a shared office or anything in between; You’ll have the option to choose between a WeWork All Access pass or a work-from-home allowance
  • Vitality Private Medical and Dental Insurance
  • A 5% pension scheme - Peppy will start paying a percentage of your salary towards your pension.
  • Enhanced Family Leave policy (maternity leave / paternity leave)
  • Access to the Peppy app!
  • Learning & Development culture. We run bi-weekly lunch & learns and there's lots of opportunity to pick up new skills and push forwards your own personal development.

Equality & Diversity

Peppy's mission is to help people in life's most challenging journeys. We pride ourselves on being an equal opportunity employer, committed to equality and diversity amongst both our employees and prospective applicants. We ensure that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, socio-econimic background, neuro-diversity, education, or any other basis prohibited by applicable law.

Company benefits

Open to part-time employees
Enhanced maternity leave
Enhanced paternity leave
Adoption leave
Shared parental leave
25 days annual leave + bank holidays
Enhanced sick pay
Work from home allowance
Pregnancy loss leave
Our UK employees can work from abroad within 2 time zones
£600 work from home allowance or a WeWork All Access pass
Vitality Private Medical and Dental Insurance
Free access to the Peppy app for you, and your friends and family!
Up to 5% pension scheme
Location
95%
Employees are very happy with their working location freedom
Hours
77%
Employees are largely happy with the flexibility in the hours they work
Benefits
74%
Employees are largely happy with the benefits their company offers
Work-life balance
68%
Employees feel that they can switch off quite easily from work
Role modelling
88%
Employees feel that flexible working is part of the culture
Autonomy
86%
Employees feel they have complete autonomy over getting their work done

Working at Peppy

Company employees

200

Gender diversity (male:female)

24:75

Office locations

London, New York

Funding levels

$56,700,000

Hiring Countries

United Kingdom
United States

Awards & Achievements

3rd – Healthtech & Healthcare

3rd – Healthtech & Healthcare

Industry awards 2023
Most flexible companies

Most flexible companies

Flexa100 2023
Healthtech & Healthcare

Healthtech & Healthcare

Industry awards 2022