Flexible hours

Various work from home options

Dog friendly

Employment type
Full time

When you join us, you’ll own these activities

  • Work with product owners to understand the big picture and the ‘why’.
  • Gather detailed requirements from customer or internal stakeholders.
  • Identify the true underlying problems and keep these separated from solutions.
  • Define clear, accurate and concise user stories with detailed acceptance criteria.
  • Get into the technical detail and make sure the engineering teams have everything they need to review, size, start and efficiently progress the work.
  • Communicate and collaborate with product management and delivery teams to check alignment, size work, prioritise backlogs, and assist with defining delivery plans.
  • Support the design and build process, including prioritisation of lean MVP solutions and measurement of value.

As shipping great products is a team sport, active communication and collaboration is vital to our collective success. You’ll play a key role in the development of our products, balancing individual responsibilities with the support that you provide to the teams. You will represent the team in Agile ceremonies and provide support, coaching and advice to the wider squad.

About us 🚀

Mission Labs, now a part of the Gamma group, is one of the fastest growing tech firms in the north west of England. We’re the creators of CircleLoop and SmartAgent; with a team of passionate, forward-thinking people, with solutions spanning telecommunications, apps, chatbots, AI and all things cloud.

SmartAgent is a cloud-based web application, designed to improve the efficiency of contact centre agents and boost customer satisfaction levels across an exciting range of industries, with partners including Amazon, the NHS, JD Sports and many more.

Culturally, we’re very much a start-up, now scaling up for the exciting next phase of our mission. We solve problems. We communicate openly. We get stuff done. And we have fun doing it! 🤓

How to apply:

If we sound like a good fit for the next stage in your career, hit “APPLY NOW”. Please include your resume, a short paragraph about yourself and anything that might help us learn more about you.

If things move forward, the interview process will consist of an initial phone call with our in-house talent team, followed by a few further conversations with Alex & the wider product team.

If in doubt, please reach out 🚀

Mission Labs
Software
Business Communications
View company profile

Flexible hours

Various work from home options

Dog friendly