Flexible hours

Various work from home options

Dog friendly

Employment type
Full time

TrueLayer’s Talent Acquisition (TA) team is empowering TrueLayer to hire and scale. Partnering with individual functions within the business, they use their expertise, insight and best-in-class tools and methodologies to find, screen and hire the best talent in the market.

We are looking for a Talent Operations Lead to join our growing TA team. Partnering closely with the Head of Talent, you’ll be responsible for owning and optimising all areas of talent operations. You will apply your analytical and data-centric mindset to; increase hiring efficiency, deliver talent analytics and insights, own all system processes and provide a world-class candidate experience.

Who we are:

At TrueLayer, we’re building a global open banking platform that’s changing how money moves and so much more. We make payments and refunds instant, account data accessible and verification seamless — all so innovators in every industry can build better financial experiences for their users.

To date, we’ve raised $270 million from world-renowned investors including Stripe, Tiger Global, Addition and Tencent. We’ve got offices in London, Milan, Dublin and Sydney. And we’re trusted by industry leaders like Revolut, Cazoo and Trading 212… though we’re not stopping here.

Our vision is a financial system that works for everyone. To make that happen, we’re creating original and innovative products that will remove the friction from finance for good. We’re seriously scaling our infrastructure, we’re entering new territories all the time, we’re cornering a whole new category — and we’d like your help to get us there.

As Talent Operations Lead, you will:

  • Own all systems and tooling relating to talent acquisition - continually looking for improvements to help the TA team hire more efficiently.
  • Use data to optimise key reports and metrics - provide meaningful insights to the business and help report on all TA activity by leveraging data.
  • Ensure the correct foundations and architecture is in place to deliver TrueLayer’s ambitious hiring goals
  • Optimise workflows and processes for scale - you will believe nothing is ever complete, nothing is ever perfect.
  • Own the candidate journey - think big to build a world-class experience
  • Partner with Finance and People teams to optimise budget and headcount reporting
  • Maintain and improve internal documentation
  • Innovate - take ownership of; talent systems, employer brand, talent community, onboarding and talent attraction


What we expect from you:

  • Proven experience in a talent operations or people leadership role, ideally in a tech-first environment.
  • A data driven mentality - you’ll be an expert in using data and analytics to deliver meaningful insights
  • Experience of managing multiple talent programmes, operations and initiatives, ideally in a scaling tech business
  • Ability to design and implement clear processes with a solutions orientated mindset
  • Passion in exploring new technologies and systems to optimise talent acquisition
  • Excellent people management skills
  • Strong written and communication skills - you’ll have a passion for presenting and delivering reports to all areas of the business


What you can expect from us:

  • Competitive salary and meaningful equity in the company 💰
  • Flexible hours and hybrid working — work from home🏡 and our incredible offices in London 🇬🇧 Milan 🇮🇹 Sydney 🇦🇺 and Dublin 🇮🇪
  • A remote-working budget to help set up your home office 💺
  • Flexible holiday policy, with 24 days as standard ✈️
  • Generous parental leave, above and beyond statutory requirements and with no minimum tenure 👩‍👩‍👦
  • Enhanced pension contribution at 4% & 4% 👵🏽 👴🏽
  • Private Health Insurance from the day you start 🧑🏽‍⚕️
  • 12 fully-paid Wellbeing Days a year (on top of the holiday allowance) 🕊️
  • Membership of mental wellbeing platform Spill 🧘🏽‍♀️
  • £1,000 to spend on learning & development each year 📚
  • £500 per quarter (outside of required business travel) to visit our hub cities around the world 🌎I

Inclusion & Diversity

At TrueLayer, we don’t just do inclusion and diversity. We embrace people that have different opinions, perspectives and personalities. Because we believe that by seeing the world from all sorts of angles, we can make life better for all the people who live in it. So we want you to know that the things that make you, you — like your age, ability, background and identity — are things that we celebrate and support. All we ask is that you believe in what you do (And know what an API is).

Flexible hours

Various work from home options

Dog friendly