Remote Work Operations Manager (Remote)

More than 2 days at home per week

Dog friendly

Employment type
Full time

It would be great if you have:

  • Prior experience working remotely for a company

  • Significant professional experience working in related roles (e.g. workplace operations/services, people/culture operations, employee communications, project management).

  • You have extensive experience of designing and successfully implementing organization-wide processes and programs with measurable impact for a remote workforce.

  • You know that the best processes are those that help people to do their jobs better - and this is evident in people relying on those processes everyday and holding others accountable to them, rather than ignoring or going around them.

  • You love owning complex projects. You have experience clarifying project objectives, conducting research, synthesizing the results, and building a systematic solution. You know how to bring others in the company along with your vision.

  • You can demonstrate a history of developing new initiatives and gaining consensus with executive-level stakeholders and leaders. You do this by building trust with employees and leaders. You know how to develop relationships and influence employees from different backgrounds, functions, and levels. They see you as someone working for the good of those around you in a fair and unbiased way.

  • You know communication technology. You have experience developing communication strategies, tools, and processes. You hav experience with Slack, wikis, blogs, and other information technology.

  • You excel at writing. You have exceptional written communication skills and have built a wide variety of engaging textual content. You know how to make complex topics seem simple.You get results quickly. You excel in execution, establishing priorities, and meeting swift deadlines in a fast-paced, rapidly changing environment. You are organized, adaptable, and self-sufficient in a remote work environment.

It would be nice if you have:

  • Skills as a culture champion and evangelist who knows how to dig into a company culture, identify key cultural stakeholders, and champion a vision for communication that fits into a cohesive employee experience.

  • Experience working at a fast-paced, high growth technology company

  • Experience working on projects with high-degree of ambiguity

What’s it like to work at Ably?

Ably is entering a new phase of growth led by an experienced senior team. You’ll be part of a successful, highly motivated, and extremely collaborative team.

To provide the infrastructure required for the next generation of the internet, to tell the world about it, and to support everyone inside Ably to do so we hire people who are ready and capable of taking on challenging problems in a high-growth environment.

We want to work in a company of inclusive people who treat each other well. To really thrive at Ably, you’ll need to believe in and be prepared to do your work in line with our values, which are:

  • Open for all. Open is a mindset. When open, we’re better collaborators, communicators and creators. Whether open source, standards, or protocols, open hearts, minds, and eyes. It’s better when it’s open.

  • Bias for action. We avoid analysis paralysis at all costs. We lean into doing in order to move us forward. When we have enough of what we need to act, we act.

  • Even the best do better. We want to be the best - but that doesn’t mean we rest when we are. Improvement and growth - true betterment - is an ongoing journey. One fuelled by curiosity and taking risks.

  • Technology needs humanity. Our technology means little without people - whether that’s how we treat our colleagues, or how we design developer experiences. Being human matters.

  • Dependable by default. Dependability is integral to our mission and technology, but being dependable starts with our people. When we care enough to take real ownership of our products and problems - all else will follow.

  • Bold creativity wins. When viewed through a different lens, what stands in the way can become the way. The bigger the challenge the easier the choice: bold creativity will always move us forward, create better outcomes, and set us apart.

What’s in it for you?

  • A good, competitive salary

  • A great company culture

  • Share options

  • The chance to learn and grow with a fast-moving company, supported by a learning budget that gives you access to professional training, events, conferences, workshops etc.

  • Remote first: Unless you want to pop into our communal office space in Shoreditch, London, you’ll work from home most of the time, apart from when we have planning sessions and Summits. Travel to the office is at the employee's expense, apart from when we have Ably Summits

  • Your choice of high quality tech kit to work on

  • Home workstation set up budget of £500, plus an annual top-up of £150

  • Regular company away days and social events

  • Friday need-to-know drinks and snacks

  • Private health insurance, including Doctor@Hand

  • Access to private and confidential coaching with Sanctus

  • 24/7 Employee Assistance Programme with AXA

  • A monthly wellbeing budget with Juno

  • Company contributions towards your pension

  • 25 days of paid annual leave (33 days including bank holidays)

  • 10 days of paid sick leave (including mental health days) per year

  • Dog friendly office for when you’re in the office!

If you enjoy working as part of a technology company, value open source, and love solving hard problems - then we’d love to hear from you, regardless of whether you fit the job description exactly or not. If in doubt, drop us an email; we’d be more than happy to give you some advice on your application.

We believe our differences as individuals is what makes us great. Our people are at the heart of what we do, and we encourage everyone to be their most authentic self at Ably: we see inclusivity and openness as fundamental to creating long-term success as an organization. We encourage applications from all backgrounds regardless of age, disability, gender, sexual orientation, parental status, race, religion, educational background or neurodiversity. Ably has an amazing opportunity ahead of us, and we want anyone to be able to contribute to that opportunity.

More than 2 days at home per week

Dog friendly