Flexa
Made Tech • London, United Kingdom

Business Analyst

Employment type:  Full time

1–2 days/week at home

A little flex time

Dog friendly

Job Description

Remote

Offices: London, Bristol, Swansea & Manchester

£ 29,750 - £ 42,500

If you need this job description in another format, or other support in applying, please email talent@madetech.com.

We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We’re collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us.

When you apply, we’ll put you in touch with a talent partner who can help with any needs or adjustments we may need to make to help with your application. This includes alternative formats for documents, the time allotted for interviews and any other needs. We also welcome any feedback on how we can improve the experience for future candidates.

As a Business Analyst, you will be a valued person understanding user and business needs for the products and services in the public sector as part of our rapidly growing team.

Your role at Made Tech

  • Accurately capturing business and service needs ensuring processes are mapped out clearly for the delivery team
  • Using business analysis principles and tools to define requirements and processes that align with project goals
  • Carrying out research and identifying risks
  • Documenting detailed requirements, functional and non-functional, that can be fed back to the relevant collaborators. Collaborating as part of a digital service delivery team to assist the team's successful project delivery

The following skills will be assessed during the application process

  • Knowledge of business analysis methods and tools
  • Working directly with clients, organisations and users using agile processes (Lean UX, Scrum, XP, and/or Kanban)
  • Ability to investigate operational needs and problems
  • Ability to identify service and process improvement opportunities
  • Working within multidisciplinary teams with product, design, and technology working within the same cycles

Here at Made Tech, we’re committed to building a happy and diverse workforce. Throughout your interview process, you are welcome to speak to anyone from the following diverse groups:

  • antiracist-activists
  • disability
  • lgbtqiaplus-allies-and-activists
  • neurodiversity
  • parents-carers
  • women-in-tech

This is completely optional but if you are interested in finding out more about life at Made Tech, please reach out to your respective agent or Talent Partner to set up a call.

Our Benefits

We are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We’re also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to.


Here are some of our most popular benefits listed below:

✈️ Flexible Holiday

🕰️ Flexible Working Hours

👶 Flexible Parental Leave

👩‍💻 Remote Working

🤗 Paid counselling

🏖️ Paid anniversary break

Company benefits

Enhanced maternity leave
Enhanced paternity leave
Shared parental leave
Unlimited annual leave
🤗 Paid counselling – We offer paid counselling as well as financial and legal advice
🏖️ Paid anniversary break – We celebrate your 3 and 5 year anniversary with us by buying your family a holiday
🗓️ Flexible Working Days – We are flexible to the amount of days you work in a week
👶 Flexible Parental Leave – We provide flexible parental leave options
👩‍💻 Remote Working – We offer part-time remote working for all our staff

The FlexScore® is the result of a rigorous 2-step verification of a company’s flexibility

First we assess the flexibility options Made Tech provides and then we anonymously survey a statistically significant proportion of their employees to make sure Made Tech is as flexible as they say they are. Our assessment is based on the six key elements of flexibility: location, hours, autonomy, benefits, role modelling and work-life balance.

We ask the hard questions so you don’t have to.

Working at Made Tech

Company employees

145

Gender diversity (male:female)

68:32

Office locations

London, Manchester, Bristol, Swansea

Funding levels

Self-funded

Hiring Countries

United Kingdom