Technical Project Manager

Mission Labs | Manchester, United Kingdom
Flexible hours
Various work from home options
Dog friendly
Employment type
Full time

Mission Labs are looking for a Technical Project Manager to join their team.

What you’ll need… 📋

At this point in our growth, we need experienced Digital Project Managers to join the team.  Unfortunately, right now we can’t support junior PMs, so ideally you’ll have 5+ years experience experience in project management roles with the SaaS arena, along with:

  • Experience managing multiple projects with enterprise clients, utilising both internal and external resources
  • Strong team building skills with technical and non-technical individuals
  • Good interpersonal skills, with ability to have those tough conversations with teams and clients
  • Ideally degree educated, in a science based subject, or equivalent experience
  • Prince 2 Practitioner, Scrum Master or similarly qualified
  • Experience with tools such as Jira and Confluence is an advantage
  • Strong client-facing, presentation and relationship building skills
  • Experience in a contact centre environment would be advantageous
  • Available for some travel (expenses will of course be reimbursed!)

And the human side...

Vision.

  • Deep understanding of how modern technology is used to improve business process, efficiency, and performance.
  • Has a strong understanding of cloud customer experience solutions, able to quickly understand and simplify complex requests
  • Ability to gather high level needs/requirements and relay back to our technical teams
  • Ability to see and communicate “the art of the possible”.
  • Strong commercial awareness

Care.

  • A customer-first and collaborative approach.
  • Excellent analytical skills - getting the small details right
  • Well planned, prepared, and organised. Warm, credible and polished.
  • High attention to detail
  • Takes pride in communication – written, verbal and face to face

Collaboration.

  • A team player – able to win hearts and minds
  • Comfortable collaborating & influencing stakeholders at all levels to build great relationships
  • Comfortable and experienced in managing client expectations
  • Demonstrates understanding and empathy with clients and colleagues.

Drive.

  • Proven track record of taking ownership and driving results.
  • Passion for technology and digital transformation. Ambitious and driven to develop new skills.
  • Proactive, motivated, and willing to roll up your sleeves.
  • You are a doer, a driver, and you want to progress.
  • Adaptable to change, managing multiple client projects

*Once bedded into the role we can discuss Flexible/hybrid working to support a good work life balance

What’s next?

Want to work at Mission Labs? We don’t blame you! You can go traditional and ping us your CV & Cover Letter, or you can surprise us with something entirely different. Either way, we’d love to hear from you!

*Recruiters, we aren't currently taking agency CVs, but we will let you know if this changes!*

Mission Labs
Software
Business Communications
View company profile
Flexible hours
Various work from home options
Dog friendly