Customer Success Executive
1–2 days/week at home
A little flex time
Dog friendly
Job Description
What skills will I need? 📋
- Success in this role is all about team work and having the passion to excel your career.
- Previous experience in a sales / customer service role.
- Great communication – you thrive on building strong relationships and our customers will just LOVE speaking with you.
- Empathy and understanding - to assist customers and troubleshoot issues, to get the best out of using the CircleLoop product.
- Ability to use a range of questioning techniques, including listening and responding to ensure the product is understood and the right solution for the customer.
- Logical and methodical problem-solving skills.
- An understanding of Cloud based telecommunications & the telecoms industry is desirable.
- You’ll be friendly and outgoing by nature.
- Highly organised – with the ability to work using your own initiative.
Full product training on CircleLoop will of course be provided!
What’s next? 🚀
Want to work at Mission Labs? We don’t blame you! You can go traditional and ping us your CV & Cover Letter, or you can surprise us with something entirely different. Either way, we’d love to hear from you!
*Recruiters, we aren't currently taking agency CVs, but we will let you know if this changes!*
Company benefits
The FlexScore® is the result of a rigorous 2-step verification of a company’s flexibility
First we assess the flexibility options Mission Labs provides and then we anonymously survey a statistically significant proportion of their employees to make sure Mission Labs is as flexible as they say they are. Our assessment is based on the six key elements of flexibility: location, hours, autonomy, benefits, role modelling and work-life balance.
We ask the hard questions so you don’t have to.
Working at Mission Labs
Company employees
Gender diversity (male:female)
Office locations
Hiring Countries
United Kingdom
