Head of Product - 12 month Fixed Term

Job Description

FARFETCH exists for the love of fashion. Our mission is to be the global platform for luxury fashion, connecting creators, curators, and consumers.

THE PRODUCT TEAM

Our teams work on the end-to-end product lifecycle; from understanding the motivations and needs of our customers and partners to designing and testing hypotheses, to creating industry-leading experiences for luxury shoppers, sellers, and service providers.

We set our Product vision and achieve our strategy in close partnership with teams across the business. Since we put our customers in the center of all we do in Product at Farfetch, the Head of Product is a primary expert and advocate for our customers.

THE ROLE

This role sits within the Consumer Product area, where you will help shape product strategy for our customer-facing websites and apps. As a Head of Product reporting into a Director, you will work with the broader product team, design, engineering, and business stakeholders to develop, socialise and align the Inspiration and Discovery strategy and roadmap, identifying opportunities and strategic partnerships within and beyond the domain.

You will oversee continuous development and delivery of your teams’ roadmap based on customer needs, business goals and Consumer Product vision.

You will lead an experienced team of talented Product Managers, as well as nurture and develop emerging talent, and will collaborate closely with your fellow Heads of Product across other areas.

What you'll do

• Champion leading product development that creates maximum value for our customers, ensuring adoption of our customer centered way of working, balancing user needs and business needs 
• Create a balanced approach and prioritisation of ideation, development and delivery across the sub-domain. Successfully lead initiatives with high levels of uncertainty, from discovery to successful definition, adoption & delivery or investment decision making
• Partner with business stakeholders to develop and validate defensible and meaningful business cases which address the needs and opportunities across Customer and Commercial, aligning on measurement and expected contribution to the overall domain metrics and CP metrics
• Guide the Annual development plan for direct reports, including coaching and mentoring and setting OKRs
• Support organisation design changes and communication plans, as well as team building and culture

Who you are

• Experienced in leading product management teams
• Experienced defining & delivering a product strategy
• Experienced in understanding and handling customer needs and problems
• Experienced in liaising with senior business and technology stakeholders
• Experienced in working with large and demanding companies, within an eComm environment or similar