Talent Acquisition Coordinator

Job Description

Working at Ably means helping to build the infrastructure and technology that will power and shape the future of the internet. Chatting on WhatsApp, hailing an Uber, asking Alexa what the weather will be like tomorrow, working in the same Google Doc as your colleague: all of these things rely on complex, behind-the-scenes realtime infrastructure. That’s what Ably provides for companies like HubSpot, Toyota Racing Development, OfferUp, and Hopin

We now live in a remote-first world where realtime digital interactions underpin our daily lives. In the near future, Autonomous Vehicles, IoT devices (e.g. connected fridges or environment sensors), and AI-powered experiences will be the norm. But new infrastructure is required to power it all.

The opportunity in front of us is immense. Our mission is to become the definitive realtime infrastructure of the internet while powering and accelerating adoption of realtime user experiences. We’re on track. Everyday we deliver billions of realtime messages to more than 200 million people in 80 different countries across web, mobile, and IoT platforms. But we can’t rest yet. In five years we want to reach one billion people everyday.

To see what life’s like at Ably, check out our careers page at https://ably.com/careers and read the story of how Ably's core values came to be.

Requirements

In this role

After landing our series B funding, we are looking for a Talent Acquisition Coordinator to support the Talent Acquisition team in scaling up the company. Reporting into the Lead Talent Acquisition Partner, you will create brilliance across all aspects of our hiring journey, guiding candidates through every stage of the hiring process, making sure we provide an exceptional experience and hire great people!

You will work as part of the wider People and Talent team providing the crucial bridge between Talent and People. You will be the smooth operator that enables new people to get off to the best possible start at Ably, working closely with the People Partners to make sure they have all the information they need.

Day to day, you will:

• Assist with day to day operations of the Talent Acquisition function.

• Handle the logistics for a seamless and effective hiring process, including advertising roles, liaising with candidates and recruitment agencies, booking in interviews, keeping our ATS up to date, collating feedback, before handing over to onboarding.

• With support from the Talent Partners, make sure we’re present in the right places - advertise roles, make sure we feature on social media etc. and generally make sure our core advertising of roles stays up to date.

• In line with our Diversity, Equity, and Inclusion strategy, make sure our processes are open & inclusive

• Ensure best practices are followed to keep data on our ATS clean and relevant.

• Act as the main point of contact for our candidates throughout their recruitment process, keeping them informed, answering questions and creating an excellent experience.

• Manage multiple relationships from candidates to internal business partners

• Work closely with the People team to ensure everything is in place for a smooth onboarding process

• Take the lead and support with various improvement projects

It would be great if you have:

• Are a self-starter (curious, motivated and resourceful), with an eagerness to learn

• Experience in hiring coordination, scheduling and logistics

• Are highly organised with strong attention to detail

• Process orientated mindset and enjoys problem solving

• Excellent attention to detail and presentation style

• Experience working across multiple time zones

• Are delicate with information trusted to you

• Spirited team player and willing to nurture a collaborative culture

• Are empathetic and care about people

• Excellent communication and interpersonal skills

• Align with our company values (see below)

What’s it like to work at Ably?

Ably is entering a new phase of growth led by an experienced senior team. You’ll be part of a successful, highly motivated, and extremely collaborative team.

To provide the infrastructure required for the next generation of the internet, to tell the world about it, and to support everyone inside Ably to do so we hire people who are ready and capable of taking on challenging problems in a high-growth environment.

We want to work in a company of inclusive people who treat each other well. To really thrive at Ably, you’ll need to believe in and be prepared to do your work in line with our values, which are:

• Open for all. Open is a mindset. When open, we’re better collaborators, communicators and creators. Whether open source, standards, or protocols, open hearts, minds, and eyes. It’s better when it’s open.

• Bias for action. We avoid analysis paralysis at all costs. We lean into doing in order to move us forward. When we have enough of what we need to act, we act.

• Even the best do better. We want to be the best - but that doesn’t mean we rest when we are. Improvement and growth - true betterment - is an ongoing journey. One fuelled by curiosity and taking risks.

• Technology needs humanity. Our technology means little without people - whether that’s how we treat our colleagues, or how we design developer experiences. Being human matters.

• Dependable people make dependable things. Dependability is integral to our mission and technology, but being dependable starts with our people. When we care enough to take real ownership of our products and problems - all else will follow.

• Bold creativity leads to the greatest rewards. When viewed through a different lense, what stands in the way can become the way. The bigger the challenge the easier the choice: bold creativity will always move us forward, create better outcomes, and set us apart.

What’s in it for you?

• A good, competitive salary

• A great company culture

• Share options

• The chance to learn and grow with a fast-moving company, supported by a learning budget that gives you access to professional training, events, conferences, workshops etc.

• Remote first: Unless you want to pop into our communal office space in Shoreditch, London, you'll work from home most of the time, apart from when we have planning sessions and Summits

• Your choice of high quality tech kit to work on

• Home workstation set up budget of £500, plus an annual top-up of £250

• Regular company away days and social events

• Friday need-to-know drinks and snacks

• Private health insurance, including Doctor@Hand

• Access to private and confidential coaching or counselling via Sanctus

• 24/7 Employee Assistance Programme with AXA

• A monthly wellbeing budget with Juno

• Company contributions towards your pension

• 25 days of paid annual leave (33 days including bank holidays)

• 10 days of paid sick leave (including mental health days) per year

• Dog friendly office for when you’re in the office!

If you enjoy working as part of a technology company, value open source, and love solving hard problems - then we’d love to hear from you, regardless of whether you fit the job description exactly or not. If in doubt, drop us an email; we’d be more than happy to give you some advice on your application.

We encourage applications from all backgrounds regardless of age, disability, gender, sexual orientation, parental status, race or religion.