Senior Enterprise Relationship Manager

Job Description

What's special about this role?

• You will work with some of the biggest companies in the world to help build solutions to re-skill and up-skill their employees

• You will be critical in driving Filtered's success and collaborate and inform the entire business of market trends

• You will join a Venture-Backed Series-A startup, looking to grow rapidly in the next 18 months

• You will have the option of working remotely and flexibly to promote productivity and happiness

About you

• You will have a proven track record of selling SaaS products into enterprise accounts, preferably within the learning technologies space, which will enable you to play an integral role in growing Filtered’s market share

• You will use your sales and account management experience, public profile and network to influence and educate senior executives on the benefits of our solutions, to accelerate change programmes

• You will be experienced in understanding client needs and proactively supporting and challenging their aims to ensure that each project achieves long-term success

• You will be accustomed to navigating multiple stakeholders, both internally and externally and managing expectations accordingly

• You will have the opportunity to grow in these areas and the flexibility to extend your skillset beyond to other areas that will impact business success

• You love learning new skills and information to improve your own personal development

• You will report into the Head of Sales as a member of the New Business Sales Team

Key responsibilities

• Own the sales cycle and be responsible for the first 12-months of success from pre-sales to sales to customer satisfaction

• Work with the marketing team and the sales development representatives to create sector-specific campaigns, generating effective target data leading to leads

• Develop and manage your own book of business, through a combination of your own prospecting, growing key enterprise accounts, driving and attending events, leverage of your network and driving warm leads to close

• Tracking personal sales pipeline and monitoring outcomes to create reports and feedback for Board Review

• Attend relevant industry events to promote the Filtered product, brand and philosophy as well as spend time networking with clients over dinners and coffees

• Continuously examine and remake the sales playbook, in collaboration with the Head of Sales, as we mature the Filtered value proposition

Key skills & requirements (Non-technical)

You will be expected to exemplify these Filtered values:

• Have and show integrity; expect trust

• High standards require sensible processes

• Be respectful towards everyone

• Collaborate productively and harmoniously

• Be galvanised; galvanise

• Focus on what’s important

• Take thinking seriously

• Have a go

• Learn and enjoy learning 

• Be a lot more open than closed

Key skills & requirements (Technical)

• CRM discipline and management (Hubspot)

• Presentation skills and slide deck design

• Email copywriting and occasional thought leadership

• Advanced Excel skills

• An awareness of the basic aspects of artificial intelligence technology

Diversity & Inclusion

We care deeply about making Filtered an inclusive and diverse place to work. We encourage applications from all demographics and backgrounds to maximise the capability and neurodiversity of the team. We don’t make decisions based on gender, class, ethnicity, sexual orientation or any other personal characteristics which are unrelated to the role. We understand that everyone has different lifestyles and we accommodate flexible working to make sure you are as productive and happy as you can be. 

Start date: ASAP

Reports to: Head of Sales

Key Relationships: Sales, Marketing, Customer Success and Product teams

Benefits: Competitive pay, private healthcare & cashplan, pension, flexible working, enhanced maternity and paternity leave, £500 per year L&D budget