Product Manager (Checkout)

Flexible hours
Various work from home options
Dog friendly
Employment type
Full time
Industry
Technology
Key skills
Product Management
Competitive Salary

At Paddle, we are looking for an ambitious and autonomous PM with previous experience owning a Checkout to:

  • Help us with our strategic vision of becoming the growth platform for SaaS businesses.
  • Work as part of a cross-functional team (with engineers and a product designer) to deliver on this vision.

We’re aiming to nurture a world-class product team that can help us build an industry-leading organisation. This is an opportunity for someone who wants to be part of something challenging and transformative, someone who will play a critical role in driving our success.

About the role 

As the SaaS space expands there’s more potential than ever to build a huge software company. Although having a great product is only part of the journey. Software and SaaS businesses today experience a lot of frustration trying to sell their products when it comes to managing subscription plans, calculating local tax rates or handling trials and licensing. 

Paddle solves all that hassle with an integrated growth platform that offers an end-to-end journey for SaaS businesses by handling billing, payment, taxes automatically and tackling their main growth challenges head-on. In doing so, we empower them to expand internationally and sell to anyone from individuals to teams and businesses. 

This role will be focussed on our Checkout product, a key part of our offering to B2B SaaS businesses. Software companies care about giving their buyers a great purchasing experience now more than ever. We aim to provide our sellers with an incredibly flexible and high-performing Checkout solution that caters for all their needs as they grow, as well as being quick and simple to integrate with. You’ll be key in defining the long-term vision for the Checkout and delivering on that vision in an iterative way, working with internal and external stakeholders to ensure we’re building the right thing.

We are looking for an ambitious and autonomous PM with previous experience owning a Checkout to:

  • Help us with our strategic vision of becoming the growth platform for SaaS businesses.
  • Work as part of a cross-functional team (with engineers and a product designer) to deliver on this vision.

We’re aiming to nurture a world-class product team that can help us build an industry-leading organisation. This is an opportunity for someone who wants to be part of something challenging and transformative, someone who will play a critical role in driving our success.

What you'll do

  • Identify opportunities: Work closely with Marketing, Product Design and Sales to gain a deep understanding of customer needs and the market landscape. Identify product gaps and prioritise and design features for a variety of personas. 
  • Shape the roadmap: Use internal and external analysis to feed into the strategic direction of the product roadmap and wider business, always ensuring Product & Engineering is making the right impact.
  • Ship value often: Work with engineering and design; and develop appropriate planning, prioritisation, and delivery processes to enable the launch of new features and products that deliver fast value to our software sellers. Help guide effective discovery of new initiatives, run agile workshops and facilitate prioritisation conversations.
  • User Testing: Make use of usability and beta testing to ensure our product offers the best user experience and meets customer needs. 
  • Measurement and reporting: Analyse the performance of our product using data, and use those insights to determine the product roadmap. Based on product performance, determine when actions are needed to upgrade, improve, revise or reposition products.

We'd love to hear from you if...

  • You’re excited by building a great checkout experience, delivering measurable improvement to thousands of software companies
  • You’re a Product Manager who enjoys working in cross-functional teams alongside engineers, product designers, and other functions to deliver value to users through frequent product launches.
  • You enjoy working in a high velocity & dynamic startup environment where you influence changing business priorities, customer challenges & engineering trade-offs.
  • You have worked in a SaaS environment and have created engaging and thoughtful customer experiences across the entire product lifecycle.
  • You have a good understanding of technical concepts and can work closely with engineers to find the best solution to a problem.
  • You have a natural affinity for product design and believe in user-centred design.
  • You understand that measuring success through metrics is an important part of Product and you can draw insights from data to make sure we build the right products. 
  • You spend time speaking to your customers and finding various ways to gather customer insights to build a world-class product.
  • You love solving problems in innovative and creative ways.

Why you’ll love working at Paddle

We are a diverse team of around 140 people. We care deeply about enabling a great culture which is inclusive no matter your background. We celebrate our diverse group of talented employees and we pride ourselves on our transparent, collaborative, friendly and respectful culture.

We offer a full slate of benefits, including competitive salaries, stock options, pension plans, private healthcare and on-site mental health coaching sessions. We believe in flexible working and offer all team members unlimited holidays and 4 months paid parental leave regardless of gender. We value learning and will help you with your personal development — from constant exposure to new challenges and annual learning stipend to regular internal and external training.

About us

Our mission is to help software companies succeed — enabling them to focus on creating products the world loves. Hundreds of companies rely on our e-commerce platform to sell their software products globally, as well as our powerful analytics and marketing tools to understand and grow their businesses. Our vision is to become the platform that all software companies use to run and grow their business. We aim to replace a fragmented ecosystem of specialised tools with a unified platform that removes the complex burden that comes with running a software business, whilst also providing unparalleled insight to help them grow faster.

We’re early in our journey but making great progress: Deloitte Fast 50 named us the fastest growing software company in the UK (we’ve tripled revenue every year since our launch in 2012), and we’ve raised over $25m in funding from incredible investors such as Notion, BGF and Kindred.

Equal opportunities

We believe in having diverse teams in which everyone can be their authentic self is key to our success. We encourage people from underrepresented backgrounds to apply and we don't discriminate based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability or age. ​Our office is wheelchair friendly and we are a family-friendly employer​.

Flexible hours
Various work from home options
Dog friendly