Technical Product Manager - Realtime (remote, UK-based)
Fully-remote
Dog friendly
Job Description
In this role
You will be responsible for transforming Ably’s ideas into reality. You will be the expert in our market, our product, and, most importantly, our users. You will uncover the problems that we can solve for our customers and drive the team to quickly bring value to our users while maintaining the level of quality and reliability that our customers expect from Ably . You will also be responsible for the success of your part of the product, and will own the roadmap and strategy for it.
Day to day, you will:
Experiment and cultivate a deep knowledge of customer problems through research, engagement with the developer community, and customer interviews. You will drive initiatives to validate demand and commercial value of new features, and mitigate known product risks.
Communicate problem statements and product (solution) requirements to engineering and document them in writing, along with UX wireframes or API scaffolding where appropriate.
Work with senior managers and the engineering teams to maintain the product and platform roadmap.
Build and maintain a product strategy that will help the company to achieve its strategic objectives.
Be embedded within the delivery teams, UX, and engineering to make trade-offs, steward the delivery process, and close gaps in requirements.
Work with product marketing and wider marketing teams to deliver go-to-market plans for new products and features.
Define, monitor, and analyze product metrics, and feed learnings back into the development process
Clearly communicate product plans, trade offs, and results to a wide range of audiences.
Assume the Product Owner role in our agile delivery process.
Champion the attention to customer experience in everything we do. For Ably, we focus on developer experience, which starts with the APIs they consume, the documentation we provide, through to the online tooling and support we provide.
It would be great if you have:
Know what a good product looks like and can articulate your vision to others to help inspire and focus.
Have at minimum of 4 years of product management experience
Have software engineering background
Are able to write code in any modern language to build prototypes that use our APIs
Have experience defining APIs, writing documentation and building UX prototypes
Have knowledge of software development lifecycle process and methodologies
Have knowledge of the pub sub patterns and architectures that involve it
Are able to clearly and concisely communicate your thoughts and ideas in a written form
Are familiar with the the market of event streaming and data synchronisation tools and platforms (Kafka, Pulsar, AWS Kinesis)
It would be nice if you have:
Have built a developer focused product (IaaS, SaaS, Cloud API etc) as either Product Manager or Software Engineer in the past
Have knowledge of Distributed Systems
Have hands-on experience building systems with event based architecture
Have experience working at a startup
Have experience working as a product manager on a very technical product, or as a platform product manager
What’s it like to work at Ably?
Ably is entering a new phase of growth led by an experienced senior team. You’ll be part of a successful, highly motivated, and extremely collaborative team.
To provide the infrastructure required for the next generation of the internet, to tell the world about it, and to support everyone inside Ably to do so we hire people who are ready and capable of taking on challenging problems in a high-growth environment.
We want to work in a company of inclusive people who treat each other well. To really thrive at Ably, you’ll need to believe in and be prepared to do your work in line with our values, which are:
Open for all. Open is a mindset. When open, we’re better collaborators, communicators and creators. Whether open source, standards, or protocols, open hearts, minds, and eyes. It’s better when it’s open.
Bias for action. We avoid analysis paralysis at all costs. We lean into doing in order to move us forward. When we have enough of what we need to act, we act.
Even the best do better. We want to be the best - but that doesn’t mean we rest when we are. Improvement and growth - true betterment - is an ongoing journey. One fuelled by curiosity and taking risks.
Technology needs humanity. Our technology means little without people - whether that’s how we treat our colleagues, or how we design developer experiences. Being human matters.
Dependable people make dependable things. Dependability is integral to our mission and technology, but being dependable starts with our people. When we care enough to take real ownership of our products and problems - all else will follow.
Bold creativity leads to the greatest rewards. When viewed through a different lens, what stands in the way can become the way. The bigger the challenge the easier the choice: bold creativity will always move us forward, create better outcomes, and set us apart.
What’s in it for you?
A good, competitive salary
A great company culture
Share options
The chance to learn and grow with a fast-moving company, supported by a learning budget that gives you access to professional training, events, conferences, workshops etc.
Remote first: Unless you want to pop into our communal office space in Shoreditch, London, you'll work from home most of the time, apart from when we have planning sessions and Summits
Your choice of high quality tech kit to work on
Home workstation set up budget of £500, plus an annual top-up of £250
Regular company away days and social events
Friday need-to-know drinks and snacks
Private health insurance, including Doctor@Hand
Access to private and confidential coaching via Sanctus
24/7 Employee Assistance Programme with AXA
A monthly wellbeing budget with Juno
Enhanced parental leave
25 days of paid annual leave (33 days including bank holidays)
10 days of paid sick leave (including mental health days) per year
Dog friendly office for when you’re in the office!
If you enjoy working as part of a technology company, value open source, and love solving hard problems - then we’d love to hear from you, regardless of whether you fit the job description exactly or not. If in doubt, drop us an email; we’d be more than happy to give you some advice on your application.
We encourage applications from all backgrounds regardless of age, disability, gender, sexual orientation, parental status, race or religion.
Company benefits
The FlexScore® is the result of a rigorous 2-step verification of a company’s flexibility
First we assess the flexibility options Ably provides and then we anonymously survey a statistically significant proportion of their employees to make sure Ably is as flexible as they say they are. Our assessment is based on the six key elements of flexibility: location, hours, autonomy, benefits, role modelling and work-life balance.
We ask the hard questions so you don’t have to.
Working at Ably
Company employees
Gender diversity (male:female)
Office locations
Funding levels
Hiring Countries