Flexa
11:FS • London, UK

Customer Research Analyst (Contract)

Employment type:  Contract
Salary:  Competitive Salary

3–4 days/week at home

A little flex time

Dog friendly

Job Description

At 11:FS we see ourselves as the challenger team dedicated to helping banks and FS players transform themselves and the industry we love. For us this means rethinking what it takes to operate in financial services top to bottom to help our partners build and launch next generation digital propositions around the globe.

We truly live our values at 11:FS, and they are critical to your entire journey here. We are looking for our new colleagues to add to our culture, and this is as important as pure technical fit. As part of your interview process we’ll deep dive in our values and your beliefs. Everyone at 11:FS fits our 4 core values: Team, Attitude, Communication and Impact, and this remains at the core of our growth.

We are designing and launching new fintech startups for our clients and ourselves and treat every opportunity like a business, not a project. To do this we hire great people and get out of their way

We are looking to hire a Research Analyst to join the Consulting and Research team on a short term contract as we kick off a new proposition for a client.

Responsibilities

  • Experience in financial services / fintech research focused on the US Market.
  • Experience of both qualitative and quantitative research techniques
  • The ability to compile, synthesise and analyse research collected from primary and secondary sources
  • Experience collating information and interpreting data for clients – competitor and general market research
  • The ability to present findings to clients in both written and verbal form
  • Account management skills a bonus

Unfortunately we are unable to sponsor Visas at this time, but please do check back in with us in the future.

11:FS does not discriminate on the basis of race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Company benefits

Open to part-time employees
Enhanced maternity leave
Enhanced paternity leave
Work from anywhere scheme
Summer hours
Discretionary bonus
Flexible working
Private medical
Pension - match up to 4%
Income protection
Life insurance
Enhanced maternity, paternity & adoption leave
Free eye test and contribution to eye wear for VDU
Corporate gym membership
Season ticket loan
Birthdays off (or your child's if you prefer)
Work from anywhere up to 2 months per year

The FlexScore® is the result of a rigorous 2-step verification of a company’s flexibility

First we assess the flexibility options 11:FS provides and then we anonymously survey a statistically significant proportion of their employees to make sure 11:FS is as flexible as they say they are. Our assessment is based on the six key elements of flexibility: location, hours, autonomy, benefits, role modelling and work-life balance.

We ask the hard questions so you don’t have to.

Working at 11:FS

Company employees

129

Gender diversity (male:female)

59:41

Office locations

London

Hiring Countries

United Kingdom

Awards & Achievements

Consultancy & Agency

Consultancy & Agency

Industry awards 2022