Senior People Partner

Job Description

Description

At 11:FS we see ourselves as the challenger team dedicated to helping banks and FS players transform themselves and the industry we love. For us this means rethinking what it takes to operate in financial services top to bottom to help our partners build and launch next generation digital propositions around the globe.

To do this we need an amazing team so we have pulled together the best in financial services and beyond. Our people have co-founded and grown challenger banks like Monzo, Starling, and Tandem, led the technology platforms at Nutmeg, Betfair and beyond and transformed banks like Lloyds, Halifax, Barclays, QNB and Natwest.

We are effectively building and launching new startup propositions for our clients and ourselves. We believe in treating every opportunity like a business, not a project and in treating resources as if they were finite, even when they are plentiful, and our customer's reputation is as important to us as our own.

We truly live our values at 11:FS, and they are critical to your entire journey here. Cultural fit is as, if not more, important as pure technical fit, and as part of your interview process we’ll deep dive in our values and your beliefs. Everyone at 11:FS fits our 4 core values: Team, Attitude, Communication and Impact, and this remains at the core of our growth.

Operations:

11:OS is an elite support system that enables 11:FS and its people to create truly competitive differentiators. We provide systems, services, data and tools to support and empower 11:FS employees & teams while proactively managing business risk. We are here to create an environment where 11:FS employees can do the best work of their lives and create an edge for the business which means enabling performance, creating an unrivalled employee experience and nurturing a strong culture. We are obsessive about managing business risk and holding people to account, but not in a way that straight jackets our productivity or innovation. And we hate waste, we believe optimisation is the path to excellence and additional resources are the last resort.

Scope & Impact:

• Play a central part in our mission to unleash our talent whilst making 11:FS an employer of choice.
• Support and manage an effective People and development function
• To strategically partner with managers in the business to advise and consult
• Hands on support of 11:Life, a project focused on creating an inclusive work environment where the 11 can do their best ever work
  

Responsibilities:

• Be responsible for compliance and governance through policies and best practice.
• Analysing and interpreting the business’s needs to develop our practices and identify opportunities for alignment.
• Empower and up-skill managers to be able to handle employee relation cases while still being there to provide support and guidance to all involved.
• Champion a high-performance culture: coach, influence, up-skill and encourage leaders to provide clear direction, objective clarity, feedback and ongoing development.
• Manage and resolve complex ER issues, including performance improvement, and address grievances, as appropriate.
• Identify and frame human resources issues and solutions to business problems.
• A dedicated support to the strategic leaders at 11:FS to advise and proactively anticipate their people needs.
• Provide expert knowledge and guidance on ER matters to ensure the company operates in a fair and consistent approach. Mitigate against potential employment litigation and make recommendations to minimise the recurrence of issues.
  

Requirements

• You are extremely organised, used to working at a very fast pace and juggling many different tasks. You are proactive and see what needs to be done.
• Experience in people partnering with executives in a fast-growing business.
• Comfortable with wearing multiple hats and creating HR practices
• Able to influence, coach and drive impact through effective working relationships.
• Experience of performance management, change management and leadership coaching.
• Ability to work on multiple projects at the same time and changing priorities.
• A high degree of emotional intelligence with a nurturing nature.
• Comfortable with ambiguity and enjoy changeable environments with the ability to implement creative and innovative ideas.
• Able to act with confidence in a high performing culture, instilling trust in those you interact with, delivering well thought through solutions.
• Natural ability to build relationships with people, you put them at ease and create understanding.
• You enjoy variety and have a get stuck in mentality - no task is too big or too small.
  

Benefits

• Discretionary bonus
• Flexible working
• New Mac laptop
• Private medical
• Pension - match up to 4%
• Income protection
• Life insurance
• Enhanced maternity, paternity & adoption leave
• Free eye test and contribution to eye wear for VDU
• Corporate gym membership
• Season ticket loan
• Birthdays off (or your child's if you prefer)