11:FS • London

Principal Product Manager

3–4 days/week at home

Core hours 11–3

Dog friendly

Job Description

11:FS is on a mission to change the fabric of financial services. Our Ventures practice builds challenger propositions globally, like we did for Natwest with Mettle. Our Pulse team creates a benchmarking tool used by the likes of Monzo, Starling, Natwest and Tesco Bank. Our Foundry team are delivering a Financial Services Operating System to help businesses quickly add financial services to their offering. On top of all of that, we’re a media company, our Growth team generate a stream of content that supports our brand and changes the conversation - not necessarily in that order.

To do this we need an amazing team so we have pulled together the best in financial services and beyond.

We truly live our values at 11:FS, and they are critical to your entire journey here. ‘Cultural Add’ is as, if not more, important as pure technical fit, and as part of your interview process we’ll deep dive in our values and your beliefs. Everyone at 11:FS fits our 4 core values: Team, Attitude, Communication and Impact, and this remains at the core of our growth.

At 11:FS, Product is taken from inception, all the way to growing and scaling the product. We are looking for a Principal Product Manager to join our growing team to develop world class digital financial propositions and get them to market.

In this role you will help grow the 11:FS Ventures business by delivering exceptional products for clients, winning new business and growing client relationships. You will also support the Product Director in shaping our Product Management capability, developing and mentoring team members and building the profile of product management at 11:FS.

You’ll bring a strong blend of human centred design, technical acumen, and business sense to take products from idea to reality, getting the best from our diverse and highly skilled teams to shape the design and delivery of financial products and services that make a difference.

What you'll be doing:

  • You will contribute to projects either as the project/engagement lead on major programs, or by providing oversight, insights and best practices to teams on smaller engagements.
  • You will partner with peers in research and strategy, design, technology and delivery to ensure we consistently deliver high quality work to our clients.
  • You will structure and sell new client engagements (including writing proposals, and presenting to prospective and existing clients) ensuring the continued growth of the Ventures team
  • You will work to ensure that our projects continue beyond their initial scopes and identified additional opportunities within client organisations
  • You will nurture and coach a team of product managers, as well as supporting with future recruitment
  • Actively support the Ventures team in creating an inclusive and collaborative culture

Essential skills and experience:

  • Experience working in a creative environment with designers, and an interest in human-centered design
  • Experience working with multiple teams of 5-10 designers, engineers, and product people across one large engagement or a portfolio of engagements
  • Experience, and confidence in a broad spectrum of product management techniques and methods.
  • Strong presentation, communication and storytelling skills

What you'll need:

  • A portfolio of projects that you can talk us through, the end result, the process you took, trade offs you had to make, etc.
  • A deep desire to collaborate on developing new ideas, launch amazing products, and deliver exceptional experiences
  • Experience working in the Financial services/Fintech industry.
  • A willingness to travel for key client meetings
  • Positive attitude and outlook

We strongly encourage people of colour, lesbian, gay, bisexual, transgender, queer and non-binary people, parents, and individuals with disabilities to apply. 11:FS is an equal opportunity employer and welcomes everyone to our team. If you need reasonable adjustments at any point in the application or interview process, please let us know.

In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).

Company benefits

Open to part-time employees
Enhanced maternity leave
Enhanced paternity leave
Work from anywhere scheme
Summer hours
Discretionary bonus
Flexible working
Private medical
Pension - match up to 4%
Income protection
Life insurance
Enhanced maternity, paternity & adoption leave
Free eye test and contribution to eye wear for VDU
Corporate gym membership
Season ticket loan
Birthdays off (or your child's if you prefer)
Work from anywhere up to 2 months per year

The FlexScore® is the result of a rigorous 2-step verification of a company’s flexibility

First we assess the flexibility options 11:FS provides and then we anonymously survey a statistically significant proportion of their employees to make sure 11:FS is as flexible as they say they are. Our assessment is based on the six key elements of flexibility: location, hours, autonomy, benefits, role modelling and work-life balance.

We ask the hard questions so you don’t have to.

Working at 11:FS

Company employees


Gender diversity (male:female)


Office locations


Hiring Countries

United Kingdom
What employees are saying

"11:FS will frequently gather feedback from employees to thoroughly understand which flexible practices work best for employees. This is coupled with a great level of trust from senior leadership that employees will will deliver the right results for the business regardless of where/when we are working."

Anonymous 11:FS Employee

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